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[Bug 1494995] [NEW] Mousepad Not Working

 

Public bug reported:

I have an HP Chromebook 14 in which I'm running Ubuntu 14.04 from a
Seagate 1TB External Hard Drive. I originally installed 12.04 and
updated to 14.04. At no point since I have done this has the stock
mousepad in the laptop worked, however a wired USB mouse works fine.
Please help me fix this! I need to have Ubuntu so that I can run
Photoshop and other software that I used to use on my last laptop. I am
a relatively inexperienced user of Ubuntu so I'll more than likely need
a step-by-step "for dummies" explanation too. Thanks in advance for any
and all help!

I can't get any of the terminal commands below to work either. The
package name is unable to be located. The others just pop up as unknown
commands.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-63-generic 3.13.0-63.103
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic i686
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  dickieh2   2170 F.... pulseaudio
 /dev/snd/controlC1:  dickieh2   2170 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep 11 20:01:39 2015
HibernationDevice: RESUME=UUID=30e96abf-b244-4570-9cbe-2f8875936586
InstallationDate: Installed on 2015-09-11 (0 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
MachineType: Hewlett-Packard Falco
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=ff0deace-462c-4c8c-8a7d-465162e74c50 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-63-generic N/A
 linux-backports-modules-3.13.0-63-generic  N/A
 linux-firmware                             1.127.15
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2015-09-12 (0 days ago)
dmi.bios.date: 12/09/2014
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvncoreboot:bvr:bd12/09/2014:svnHewlett-Packard:pnFalco:pvr1.0:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: Falco
dmi.product.version: 1.0
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
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https://bugs.launchpad.net/bugs/1494995

Title:
  Mousepad Not Working

Status in linux package in Ubuntu:
  New

Bug description:
  I have an HP Chromebook 14 in which I'm running Ubuntu 14.04 from a
  Seagate 1TB External Hard Drive. I originally installed 12.04 and
  updated to 14.04. At no point since I have done this has the stock
  mousepad in the laptop worked, however a wired USB mouse works fine.
  Please help me fix this! I need to have Ubuntu so that I can run
  Photoshop and other software that I used to use on my last laptop. I
  am a relatively inexperienced user of Ubuntu so I'll more than likely
  need a step-by-step "for dummies" explanation too. Thanks in advance
  for any and all help!

  I can't get any of the terminal commands below to work either. The
  package name is unable to be located. The others just pop up as
  unknown commands.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-63-generic 3.13.0-63.103
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  Uname: Linux 3.13.0-63-generic i686
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dickieh2   2170 F.... pulseaudio
   /dev/snd/controlC1:  dickieh2   2170 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Sep 11 20:01:39 2015
  HibernationDevice: RESUME=UUID=30e96abf-b244-4570-9cbe-2f8875936586
  InstallationDate: Installed on 2015-09-11 (0 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  MachineType: Hewlett-Packard Falco
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=ff0deace-462c-4c8c-8a7d-465162e74c50 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-63-generic N/A
   linux-backports-modules-3.13.0-63-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2015-09-12 (0 days ago)
  dmi.bios.date: 12/09/2014
  dmi.bios.vendor: coreboot
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvncoreboot:bvr:bd12/09/2014:svnHewlett-Packard:pnFalco:pvr1.0:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: Falco
  dmi.product.version: 1.0
  dmi.sys.vendor: Hewlett-Packard

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