kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Sandeep Singh, could you please test for this with the latest release of
Ubuntu (not Mint) via http://cdimage.ubuntu.com/daily-live/current/ and
advise to the results?

If reproducible, please execute the following in Ubuntu via a terminal:
apport-collect 1483494

** Tags added: bios-outdated-1.25

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https://bugs.launchpad.net/bugs/1483494

Title:
  WIFI not working on Acer Aspire E5-573

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
  E5-573.  I am having a problem with wifi. Wireless connection is not
  working, only wired connection is working.

  I have a Qualcomm Atheros Device 0042 Wifi card.

  Here is a output.

  splinter@splinter ~ $ inxi -Fxz
  System:    Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
  Machine:   System: Acer product: Aspire E5-573 version: V3.72
             Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
  CPU:       Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64 
             Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
  Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0 
             X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz 
             GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
  Audio:     Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 
             Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0 
             Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
  Network:   Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
             IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
             Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller 
             driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
             IF: eth0 state: down mac: <filter>
  Drives:    HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB 
             2: id: /dev/sdb model: SD/MMC size: 31.9GB 
  Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap 
  RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
  Sensors:   System Temperatures: cpu: 41.0C mobo: N/A 
             Fan Speeds (in rpm): cpu: N/A 
  Info:      Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4 
             Client: Shell (bash 4.3.11) inxi: 1.9.17

  
  splinter@splinter ~ $ sudo rfkill list all
  0: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  1: acer-wireless: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no

  Please help.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  splinter   1891 F.... pulseaudio
   /dev/snd/controlC0:  splinter   1891 F.... pulseaudio
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
  InstallationDate: Installed on 2015-08-10 (0 days ago)
  InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Acer Aspire E5-573
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=ce5d744c-0341-42b5-af57-4da5721790d8 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-38-generic N/A
   linux-backports-modules-3.16.0-38-generic  N/A
   linux-firmware                             1.127.12
  Tags:  rafaela
  Uname: Linux 3.16.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/20/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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