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[Bug 1495696] [NEW] NMI watchdog: BUG: soft lockup - CPU#2 stuck for 22s! [firefox:2278]

 

Public bug reported:

Full freeze, screen turns off, happened when Youtube video running in background tab in Firefox.
Hard reset necessary.
Multiple crashes/freezes have occurred updating linux kernel/image from 3.19.0-28 to 3.19.0-29.
All of them have happened when Firefox was running playing html5 videos.

ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-29-generic 3.19.0-29.31
ProcVersionSignature: Ubuntu 3.19.0-29.31-generic 3.19.8-ckt6
Uname: Linux 3.19.0-29-generic x86_64
NonfreeKernelModules: nvidia
Annotation: Your system might become unstablenow and might need to be restarted.
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
Date: Mon Sep 14 23:21:15 2015
Failure: oops
HibernationDevice: RESUME=UUID=e82835fd-236c-4458-b8eb-2815c0d14261
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. GA-970A-UD3
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-29-generic root=UUID=ebf725f8-53e7-43f5-a8c8-04a43ef1a5d9 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
RfKill:
 
SourcePackage: linux
Title: NMI watchdog: BUG: soft lockup - CPU#2 stuck for 22s! [firefox:2278]
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/20/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F8a
dmi.board.name: GA-970A-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8a:bd12/20/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-970A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-970A-UD3:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-970A-UD3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops kernel-oops package-from-proposed vivid

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https://bugs.launchpad.net/bugs/1495696

Title:
  NMI watchdog: BUG: soft lockup - CPU#2 stuck for 22s! [firefox:2278]

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Full freeze, screen turns off, happened when Youtube video running in background tab in Firefox.
  Hard reset necessary.
  Multiple crashes/freezes have occurred updating linux kernel/image from 3.19.0-28 to 3.19.0-29.
  All of them have happened when Firefox was running playing html5 videos.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-29-generic 3.19.0-29.31
  ProcVersionSignature: Ubuntu 3.19.0-29.31-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  Annotation: Your system might become unstablenow and might need to be restarted.
  ApportVersion: 2.17.2-0ubuntu1.4
  Architecture: amd64
  Date: Mon Sep 14 23:21:15 2015
  Failure: oops
  HibernationDevice: RESUME=UUID=e82835fd-236c-4458-b8eb-2815c0d14261
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. GA-970A-UD3
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-29-generic root=UUID=ebf725f8-53e7-43f5-a8c8-04a43ef1a5d9 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
  RfKill:
   
  SourcePackage: linux
  Title: NMI watchdog: BUG: soft lockup - CPU#2 stuck for 22s! [firefox:2278]
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/20/2012
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8a
  dmi.board.name: GA-970A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8a:bd12/20/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-970A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-970A-UD3:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-970A-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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