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Message #135465
[Bug 1427680] Re: AR3012 bluetooth [13d3:3474] on asus n551 not working
** Tags removed: verification-needed-precise
** Tags added: verification-done-precise
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https://bugs.launchpad.net/bugs/1427680
Title:
AR3012 bluetooth [13d3:3474] on asus n551 not working
Status in linux package in Ubuntu:
Fix Released
Status in linux source package in Precise:
Fix Committed
Status in linux source package in Vivid:
Fix Released
Bug description:
can't configure any bluetooth device with this laptop. bluetooth adapter is recognized and all seem working but it is unable to find any device on a scan.
i tried installing blueman also but either it is unable to find any device.
i've also read many posts with bluetooth solutions for 14.04 but none helped to solve the situation.
i've also tried a mainline kernel (3.19) with no changes.
currently i'm using 3.13.0-46-generic
on the attached archive some files taken from the laptop (lspci,lsusb,rfkill list,dmesg |grep Blue,lsmod and the output of hciconfig -a)
there are no evidences of problems but the bluetooth don't work.
unluckly even the touchpad don't work so well on this laptop, so having to use the mouse is a pain
late addition- i forgot to tell, on my dual boot system, the microsoft sculpt mouse bluetooth works as expected on windows 7
Ubuntu is not able to see any blutooth device, i have tried 2 phones and this ms mouse, and is not seen by the phones also.
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ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hook 2242 F.... pulseaudio
/dev/snd/controlC1: hook 2242 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=4e7d3097-1e36-4191-98d8-df04a9ce48d2
InstallationDate: Installed on 2012-11-06 (847 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: ASUSTeK COMPUTER INC. N551JM
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=822863c8-1a3d-4ef2-8f89-0a2e8dc58ab9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
RelatedPackageVersions:
linux-restricted-modules-3.13.0-46-generic N/A
linux-backports-modules-3.13.0-46-generic N/A
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.13.0-46-generic x86_64
UpgradeStatus: Upgraded to trusty on 2015-01-04 (57 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JM.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JM.204:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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