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[Bug 1427680] [NEW] bluetooth on asus n551 not working

 

Public bug reported:

can't configure any bluetooth device with this laptop. bluetooth adapter is recognized and all seem working but it is unable to find any device on a scan.
i tried installing blueman also but either it is unable to find any device.
i've also read many posts with bluetooth solutions for 14.04 but none helped to solve the situation. 
i've also tried a mainline kernel (3.19) with no changes.
currently i'm using 3.13.0-46-generic
on the attached archive some files taken from the laptop (lspci,lsusb,rfkill list,dmesg |grep Blue,lsmod and the output of hciconfig -a)
there are no evidences of problems but the bluetooth don't work.
unluckly even the touchpad don't work so well on this laptop, so having to use the mouse is a pain

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "log files"
   https://bugs.launchpad.net/bugs/1427680/+attachment/4333367/+files/asus_n551_details.tar.gz

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https://bugs.launchpad.net/bugs/1427680

Title:
  bluetooth on asus n551 not working

Status in linux package in Ubuntu:
  New

Bug description:
  can't configure any bluetooth device with this laptop. bluetooth adapter is recognized and all seem working but it is unable to find any device on a scan.
  i tried installing blueman also but either it is unable to find any device.
  i've also read many posts with bluetooth solutions for 14.04 but none helped to solve the situation. 
  i've also tried a mainline kernel (3.19) with no changes.
  currently i'm using 3.13.0-46-generic
  on the attached archive some files taken from the laptop (lspci,lsusb,rfkill list,dmesg |grep Blue,lsmod and the output of hciconfig -a)
  there are no evidences of problems but the bluetooth don't work.
  unluckly even the touchpad don't work so well on this laptop, so having to use the mouse is a pain

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