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[Bug 1497665] Re: Touchpad not working on Toshiba Satellite


Mark Davis, thank you for reporting this and helping make Ubuntu better.
As per
http://support.toshiba.com/support/driversResults?freeText=1200008285 an
update to your computer's buggy and outdated BIOS is available (5.10).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-5.10

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Touchpad not working on Toshiba Satellite 
+ Touchpad not working on Toshiba Satellite C75D-B7260

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  Touchpad not working on Toshiba Satellite C75D-B7260

Status in linux package in Ubuntu:

Bug description:
  Touchpad stopped working yesterday Sep 18, 2015.

  Attached are the files requested.

  File attachment wouldn't let me attach the requested files
  individually, so I combined in zip file

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-62-generic 3.13.0-62.102
  ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24
  Uname: Linux 3.13.0-62-generic x86_64
  NonfreeKernelModules: wl fglrx
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
   /dev/snd/controlC1:  mark       4992 F.... pulseaudio
   /dev/snd/controlC0:  mark       4992 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 19 21:36:52 2015
  HibernationDevice: RESUME=UUID=157d88b4-27ba-482d-8747-f6454c03b3de
  InstallationDate: Installed on 2015-02-04 (227 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: TOSHIBA Satellite C75D-B
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic.efi.signed root=UUID=e057f905-d338-4965-9ec7-c8c3fcfe5630 ro video=VGA-1:d quiet splash vt.handoff=7
   linux-restricted-modules-3.13.0-62-generic N/A
   linux-backports-modules-3.13.0-62-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/30/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.10
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.10:bd04/30/2014:svnTOSHIBA:pnSatelliteC75D-B:pvrPSCLEU-003002:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C75D-B
  dmi.product.version: PSCLEU-003002
  dmi.sys.vendor: TOSHIBA

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