kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Mark Davis, thank you for reporting this and helping make Ubuntu better.
As per
http://support.toshiba.com/support/driversResults?freeText=1200008285 an
update to your computer's buggy and outdated BIOS is available (5.10).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-5.10

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Touchpad not working on Toshiba Satellite 
+ Touchpad not working on Toshiba Satellite C75D-B7260

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1497665

Title:
  Touchpad not working on Toshiba Satellite C75D-B7260

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Touchpad stopped working yesterday Sep 18, 2015.

  Attached are the files requested.

  File attachment wouldn't let me attach the requested files
  individually, so I combined in zip file

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-62-generic 3.13.0-62.102
  ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24
  Uname: Linux 3.13.0-62-generic x86_64
  NonfreeKernelModules: wl fglrx
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mark       4992 F.... pulseaudio
   /dev/snd/controlC0:  mark       4992 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep 19 21:36:52 2015
  HibernationDevice: RESUME=UUID=157d88b4-27ba-482d-8747-f6454c03b3de
  InstallationDate: Installed on 2015-02-04 (227 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: TOSHIBA Satellite C75D-B
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic.efi.signed root=UUID=e057f905-d338-4965-9ec7-c8c3fcfe5630 ro video=VGA-1:d quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-62-generic N/A
   linux-backports-modules-3.13.0-62-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/30/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.10
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.10:bd04/30/2014:svnTOSHIBA:pnSatelliteC75D-B:pvrPSCLEU-003002:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C75D-B
  dmi.product.version: PSCLEU-003002
  dmi.sys.vendor: TOSHIBA

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