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[Bug 1497627] Re: Periodically video will freeze for no reason at all and no specific time between freezes.

 

chris pollock, please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1497627

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1497627

Title:
  Periodically video will freeze for no reason at all and no specific
  time between freezes.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This has been going on for over a year. It doesn't matter if I have
  any applications open such as Evolution or Firefox. It could happen
  any time during the day when I'm working on the computer or during the
  night when its' the most idle. Once the video freezes the cursor can
  still be moved around the desktop however clicking on anything does
  not work. During this time all background process and cronjobs
  continue to run.

  Running the command listed below:

  chris@localhost:~$ cat /proc/version_signature > version.log
  cat: /proc/version_signature: No such file or directory

  Of course what I expect to happen is the video to not freeze every so often.
  What happened is that the video froze.

  cat release.txt
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04
  --- 
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-10-24 (330 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  trusty
  Uname: Linux 4.0.0-997-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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References