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[Bug 1497627] Re: Periodically video will freeze for no reason at all and no specific time between freezes.

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chris pollock, anything change for you with the Vivid enablement stack
as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?

** Description changed:

- This has been going on for over a year. It doesn't matter if I have any
- applications open such as Evolution or Firefox. It could happen any time
- during the day when I'm working on the computer or during the night when
- its' the most idle. Once the video freezes the cursor can still be moved
- around the desktop however clicking on anything does not work. During
- this time all background process and cronjobs continue to run.
+ What I expect to happen is the video to not freeze every so often.
+ What happened is that the video froze. This has been going on for over a year. It doesn't matter if I have any applications open such as Evolution or Firefox. It could happen any time during the day when I'm working on the computer or during the night when it's the most idle. Once the video freezes the cursor can still be moved around the desktop however clicking on anything does not work. During this time all background process and cronjobs continue to run.
  
- Running the command listed below:
- 
- chris@localhost:~$ cat /proc/version_signature > version.log
- cat: /proc/version_signature: No such file or directory
- 
- Of course what I expect to happen is the video to not freeze every so often.
- What happened is that the video froze.
- 
- cat release.txt
- Description:	Ubuntu 14.04.3 LTS
- Release:	14.04
- --- 
- ApportVersion: 2.14.1-0ubuntu3.13
- Architecture: amd64
- CurrentDesktop: GNOME
- DistroRelease: Ubuntu 14.04
- InstallationDate: Installed on 2014-10-24 (330 days ago)
- InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
- Package: linux (not installed)
- ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- Tags:  trusty
- Uname: Linux 4.0.0-997-generic x86_64
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- --- 
- ApportVersion: 2.14.1-0ubuntu3.13
- Architecture: amd64
- CurrentDesktop: GNOME
- DistroRelease: Ubuntu 14.04
- InstallationDate: Installed on 2014-10-24 (331 days ago)
- InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
- Package: linux (not installed)
- ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- Tags:  trusty
- Uname: Linux 4.0.0-997-generic x86_64
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  chris      2095 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  chris      2095 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
  InstallationDate: Installed on 2014-10-24 (332 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
-  eth0      no wireless extensions.
-  
-  lo        no wireless extensions.
+  eth0      no wireless extensions.
+ 
+  lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 780
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0xe plymouth:debug
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-63-generic N/A
-  linux-backports-modules-3.13.0-63-generic  N/A
-  linux-firmware                             1.127.15
+  linux-restricted-modules-3.13.0-63-generic N/A
+  linux-backports-modules-3.13.0-63-generic  N/A
+  linux-firmware                             1.127.15
  RfKill:
-  
+ 
  Tags:  trusty
  Uname: Linux 3.13.0-63-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0C27VV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: LE0006476
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 780
  dmi.sys.vendor: Dell Inc.

** Tags added: latest-bios-a15

** Attachment removed: "Screenshot from 2015-09-20 19:39:58.png"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4469858/+files/Screenshot%20from%202015-09-20%2019%3A39%3A58.png

** Attachment removed: "Output of sudo lspci -vnvn > lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4468973/+files/lspci-vnvn.log

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1497627

Title:
  Periodically video will freeze for no reason at all and no specific
  time between freezes.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  What I expect to happen is the video to not freeze every so often.
  What happened is that the video froze. This has been going on for over a year. It doesn't matter if I have any applications open such as Evolution or Firefox. It could happen any time during the day when I'm working on the computer or during the night when it's the most idle. Once the video freezes the cursor can still be moved around the desktop however clicking on anything does not work. During this time all background process and cronjobs continue to run.

  ---
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      2095 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
  InstallationDate: Installed on 2014-10-24 (332 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 780
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0xe plymouth:debug
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-63-generic N/A
   linux-backports-modules-3.13.0-63-generic  N/A
   linux-firmware                             1.127.15
  RfKill:

  Tags:  trusty
  Uname: Linux 3.13.0-63-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0C27VV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: LE0006476
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 780
  dmi.sys.vendor: Dell Inc.

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