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Message #136104
Re: [Bug 1497627] Re: Periodically video will freeze for no reason at all and no specific time between freezes.
On Tue, 2015-09-22 at 00:28 +0000, Christopher M. Penalver wrote:
> chris pollock, anything change for you with the Vivid enablement stack
> as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
>
Ok, I'm installing from this command:
sudo apt-get install --install-recommends linux-generic-lts-vivid
xserver-xorg-core-lts-vivid xserver-xorg-lts-vivid
xserver-xorg-video-all-lts-vivid xserver-xorg-input-all-lts-vivid
libwayland-egl1-mesa-lts-vivid
kernel 3.19.0-28 is being installed. After I reboot do you want me to
run the apport-collect ### again?
> ** Description changed:
>
> - This has been going on for over a year. It doesn't matter if I have any
> - applications open such as Evolution or Firefox. It could happen any time
> - during the day when I'm working on the computer or during the night when
> - its' the most idle. Once the video freezes the cursor can still be moved
> - around the desktop however clicking on anything does not work. During
> - this time all background process and cronjobs continue to run.
> + What I expect to happen is the video to not freeze every so often.
> + What happened is that the video froze. This has been going on for over a year. It doesn't matter if I have any applications open such as Evolution or Firefox. It could happen any time during the day when I'm working on the computer or during the night when it's the most idle. Once the video freezes the cursor can still be moved around the desktop however clicking on anything does not work. During this time all background process and cronjobs continue to run.
>
> - Running the command listed below:
> -
> - chris@localhost:~$ cat /proc/version_signature > version.log
> - cat: /proc/version_signature: No such file or directory
> -
> - Of course what I expect to happen is the video to not freeze every so often.
> - What happened is that the video froze.
> -
> - cat release.txt
> - Description: Ubuntu 14.04.3 LTS
> - Release: 14.04
> - ---
> - ApportVersion: 2.14.1-0ubuntu3.13
> - Architecture: amd64
> - CurrentDesktop: GNOME
> - DistroRelease: Ubuntu 14.04
> - InstallationDate: Installed on 2014-10-24 (330 days ago)
> - InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
> - Package: linux (not installed)
> - ProcEnviron:
> - TERM=xterm
> - PATH=(custom, no user)
> - XDG_RUNTIME_DIR=<set>
> - LANG=en_US.UTF-8
> - SHELL=/bin/bash
> - Tags: trusty
> - Uname: Linux 4.0.0-997-generic x86_64
> - UnreportableReason: The running kernel is not an Ubuntu kernel
> - UpgradeStatus: No upgrade log present (probably fresh install)
> - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> - _MarkForUpload: True
> - ---
> - ApportVersion: 2.14.1-0ubuntu3.13
> - Architecture: amd64
> - CurrentDesktop: GNOME
> - DistroRelease: Ubuntu 14.04
> - InstallationDate: Installed on 2014-10-24 (331 days ago)
> - InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
> - Package: linux (not installed)
> - ProcEnviron:
> - TERM=xterm
> - PATH=(custom, no user)
> - XDG_RUNTIME_DIR=<set>
> - LANG=en_US.UTF-8
> - SHELL=/bin/bash
> - Tags: trusty
> - Uname: Linux 4.0.0-997-generic x86_64
> - UnreportableReason: The running kernel is not an Ubuntu kernel
> - UpgradeStatus: No upgrade log present (probably fresh install)
> - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> - _MarkForUpload: True
> - ---
> + ---
> ApportVersion: 2.14.1-0ubuntu3.13
> Architecture: amd64
> AudioDevicesInUse:
> - USER PID ACCESS COMMAND
> - /dev/snd/controlC0: chris 2095 F.... pulseaudio
> + USER PID ACCESS COMMAND
> + /dev/snd/controlC0: chris 2095 F.... pulseaudio
> CurrentDesktop: GNOME
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
> InstallationDate: Installed on 2014-10-24 (332 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
> IwConfig:
> - eth0 no wireless extensions.
> -
> - lo no wireless extensions.
> + eth0 no wireless extensions.
> +
> + lo no wireless extensions.
> MachineType: Dell Inc. OptiPlex 780
> Package: linux (not installed)
> ProcEnviron:
> - TERM=xterm
> - PATH=(custom, no user)
> - XDG_RUNTIME_DIR=<set>
> - LANG=en_US.UTF-8
> - SHELL=/bin/bash
> + TERM=xterm
> + PATH=(custom, no user)
> + XDG_RUNTIME_DIR=<set>
> + LANG=en_US.UTF-8
> + SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0xe plymouth:debug
> ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
> RelatedPackageVersions:
> - linux-restricted-modules-3.13.0-63-generic N/A
> - linux-backports-modules-3.13.0-63-generic N/A
> - linux-firmware 1.127.15
> + linux-restricted-modules-3.13.0-63-generic N/A
> + linux-backports-modules-3.13.0-63-generic N/A
> + linux-firmware 1.127.15
> RfKill:
> -
> +
> Tags: trusty
> Uname: Linux 3.13.0-63-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 08/06/2013
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A15
> dmi.board.name: 0C27VV
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A01
> dmi.chassis.asset.tag: LE0006476
> dmi.chassis.type: 6
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
> dmi.product.name: OptiPlex 780
> dmi.sys.vendor: Dell Inc.
>
> ** Tags added: latest-bios-a15
>
> ** Attachment removed: "Screenshot from 2015-09-20 19:39:58.png"
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4469858/+files/Screenshot%20from%202015-09-20%2019%3A39%3A58.png
>
> ** Attachment removed: "Output of sudo lspci -vnvn > lspci-vnvn.log"
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/+attachment/4468973/+files/lspci-vnvn.log
>
> ** Changed in: linux (Ubuntu)
> Importance: Low => Medium
>
--
Chris
KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
19:46:01 up 22:03, 2 users, load average: 0.32, 0.32, 0.31
Ubuntu 14.04.3 LTS, kernel 3.13.0-63-generic #103-Ubuntu SMP Fri Aug 14
21:42:59 UTC 2015
--
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1497627
Title:
Periodically video will freeze for no reason at all and no specific
time between freezes.
Status in linux package in Ubuntu:
Incomplete
Bug description:
What I expect to happen is the video to not freeze every so often.
What happened is that the video froze. This has been going on for over a year. It doesn't matter if I have any applications open such as Evolution or Firefox. It could happen any time during the day when I'm working on the computer or during the night when it's the most idle. Once the video freezes the cursor can still be moved around the desktop however clicking on anything does not work. During this time all background process and cronjobs continue to run.
---
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: chris 2095 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
InstallationDate: Installed on 2014-10-24 (332 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 780
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0xe plymouth:debug
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
RelatedPackageVersions:
linux-restricted-modules-3.13.0-63-generic N/A
linux-backports-modules-3.13.0-63-generic N/A
linux-firmware 1.127.15
RfKill:
Tags: trusty
Uname: Linux 3.13.0-63-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/06/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0C27VV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.asset.tag: LE0006476
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
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References