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Message #136708
[Bug 1499185] Re: after suspend/resume wlan0 missing
@penalvch if I went to http://support.hp.com/us-en/drivers/selfservice
/HP-Pavilion-TouchSmart-14-b100-Sleekbook/5355021/model/5363290 today.
There is no BIOS update there. I have done other updates in the past
including a UEFI driver update. I have attached a screenshot of the
page in large sections. According to HP I should see a BIOS section,
which is not there. Any other suggestions would be helpful.
Thanks for your support.
** Attachment added: "Screen Shot of HP Software/Driver updates"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1499185/+attachment/4474274/+files/Screenshot%20from%202015-09-25%2008%3A03%3A53.png
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https://bugs.launchpad.net/bugs/1499185
Title:
after suspend/resume wlan0 missing
Status in linux package in Ubuntu:
Incomplete
Bug description:
Running HP Pavilion TouchSmart 14 (Rev: 18FA-110, model: 14-b124us,
product number: D1G61UA). BIOS: F.18 (up to date as far as I can tell
from ftp://ftp.hp.com/pub/softpaq/sp60501-61000/sp60878.html)
After calling pm-suspend or closing the lid or using the GUI button
for suspend and then finally resuming by pushing the power button on
my laptop, my wireless card is aparently disabled. More than that if
I use ifconfig to attempt to find the interface, it has be
unregistered from known network interfaces (i.e. wlan0 is missing when
you do ifconfig).
I have also tried the excercise described here to help with isolating the issue: https://wiki.ubuntu.com/DebuggingKernelSuspend
I have also tried to manually use modprobe -r with no success.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-63-generic 3.13.0-63.103
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 2267 F.... pulseaudio
Date: Thu Sep 24 02:43:51 2015
HibernationDevice: RESUME=UUID=3f560fbb-fe96-4fb1-9a02-f6bd13897726
InstallationDate: Installed on 2014-11-25 (302 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion TS Sleekbook 14
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic.efi.signed root=UUID=5080f182-bc82-4425-befd-dad836fc2b39 ro quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-63-generic N/A
linux-backports-modules-3.13.0-63-generic N/A
linux-firmware 1.127.15
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.18
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 18FA
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 82.27
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.18:bd02/08/2013:svnHewlett-Packard:pnHPPavilionTSSleekbook14:pvr088A110000355900000320100:rvnHewlett-Packard:rn18FA:rvr82.27:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion TS Sleekbook 14
dmi.product.version: 088A110000355900000320100
dmi.sys.vendor: Hewlett-Packard
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