kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Pierre, as per http://www.msi.com/support/mb/990FXA-GD65.html#down-bios
an update to your computer's buggy and outdated BIOS is available (K.5).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-k.5

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1475914

Title:
  login freezes or black screen with kernel higher than 3.19.0-15

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Env :
  Linux 3.19.0-22-generic #15-Ubuntu SMP Thu Apr 16 23:32:37 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
  VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde XT [Radeon HD 7770/8760 / R7 250X]
  using xorg default driver (not the proprietary)

  Facts :
  - On the login page, just after the boot, the system is freezed (or looping)
  - I can't open a terminal with Ctrl+Alt+F1
  - When I choose a previous kernel version from Grub, the problem occurs with all versions I had installed since 3.19.0-16
  3.19.0-15   OK
  3.19.0-16   KO
  3.19.0-18   KO
  3.19.0-20   KO
  3.19.0-21   KO
  3.19.0-22   KO
  - When I choose the recovery mode of the version that have the problem, the recovery menu freezes also (see attachment)
  - I've done a clean install on a new disk and after the update of the kernel (3.19.0-15 -> 3.19.0-22) I have a black screen after the boot (no login screen). And I have the same problem trying the recovery mode with version 3.19.0-22.
  --- 
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pierre     3474 F.... pulseaudio
   /dev/snd/controlC1:  pierre     3474 F.... pulseaudio
  CRDA:
   country AM: DFS-ETSI
   	(2402 - 2482 @ 40), (N/A, 20), (N/A)
   	(5170 - 5250 @ 80), (N/A, 18), (N/A)
   	(5250 - 5330 @ 80), (N/A, 18), (0 ms), DFS
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=230b9245-44d0-4fc5-8440-be65b66292a9
  InstallationDate: Installed on 2015-07-07 (81 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: MSI MS-7640
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=fc6a9894-1b64-48bd-91ad-f545051a1773 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-28-generic N/A
   linux-backports-modules-3.19.0-28-generic  N/A
   linux-firmware                             1.143.3
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  vivid
  Uname: Linux 3.19.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/08/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V19.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 990FXA-GD65 (MS-7640)
  dmi.board.vendor: MSI
  dmi.board.version: 3.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 3.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV19.9:bd10/08/2012:svnMSI:pnMS-7640:pvr3.0:rvnMSI:rn990FXA-GD65(MS-7640):rvr3.0:cvnMSI:ct3:cvr3.0:
  dmi.product.name: MS-7640
  dmi.product.version: 3.0
  dmi.sys.vendor: MSI

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1475914/+subscriptions