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[Bug 1475914] Re: login freezes or black screen with kernel higher than 3.19.0-15
Pierre, as per http://www.msi.com/support/mb/990FXA-GD65.html#down-bios
an update to your computer's buggy and outdated BIOS is available (K.5).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-k.5
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login freezes or black screen with kernel higher than 3.19.0-15
Status in linux package in Ubuntu:
Linux 3.19.0-22-generic #15-Ubuntu SMP Thu Apr 16 23:32:37 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde XT [Radeon HD 7770/8760 / R7 250X]
using xorg default driver (not the proprietary)
- On the login page, just after the boot, the system is freezed (or looping)
- I can't open a terminal with Ctrl+Alt+F1
- When I choose a previous kernel version from Grub, the problem occurs with all versions I had installed since 3.19.0-16
- When I choose the recovery mode of the version that have the problem, the recovery menu freezes also (see attachment)
- I've done a clean install on a new disk and after the update of the kernel (3.19.0-15 -> 3.19.0-22) I have a black screen after the boot (no login screen). And I have the same problem trying the recovery mode with version 3.19.0-22.
USER PID ACCESS COMMAND
/dev/snd/controlC0: pierre 3474 F.... pulseaudio
/dev/snd/controlC1: pierre 3474 F.... pulseaudio
country AM: DFS-ETSI
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5170 - 5250 @ 80), (N/A, 18), (N/A)
(5250 - 5330 @ 80), (N/A, 18), (0 ms), DFS
DistroRelease: Ubuntu 15.04
InstallationDate: Installed on 2015-07-07 (81 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: MSI MS-7640
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=fc6a9894-1b64-48bd-91ad-f545051a1773 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Uname: Linux 3.19.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.vendor: American Megatrends Inc.
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 990FXA-GD65 (MS-7640)
dmi.chassis.asset.tag: To Be Filled By O.E.M.
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