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[Bug 1502054] Re: Frequent freezes

 

Iveta Georgieva, thank you for reporting this and helping make Ubuntu
better. As per http://us.acer.com/ac/en/US/content/drivers an update to
your computer's buggy and outdated BIOS is available (1.11). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.11

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1502054

Title:
  Frequent freezes

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am experiencing systematic freezes.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-12-generic 4.2.0-12.14
  ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
  Uname: Linux 4.2.0-12-generic x86_64
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  iveta      1639 F.... pulseaudio
   /dev/snd/controlC0:  iveta      1639 F.... pulseaudio
  CurrentDesktop: MATE
  Date: Fri Oct  2 12:04:32 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=628c1a00-1f74-48b5-a16a-f562f8944eb0
  InstallationDate: Installed on 2015-09-28 (3 days ago)
  InstallationMedia: Ubuntu-MATE 15.10 "Wily Werewolf" - Alpha amd64 (20150729)
  MachineType: Acer Aspire VN7-791
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-12-generic root=UUID=70d28ac5-92d3-4537-8dfb-9cffcb39c368 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-12-generic N/A
   linux-backports-modules-4.2.0-12-generic  N/A
   linux-firmware                            1.148
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/05/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-791
  dmi.board.vendor: Acer
  dmi.board.version: V1.07
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.07
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2014:svnAcer:pnAspireVN7-791:pvrV1.07:rvnAcer:rnAspireVN7-791:rvrV1.07:cvnAcer:ct10:cvrV1.07:
  dmi.product.name: Aspire VN7-791
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer

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