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[Bug 1414363] Re: Computer cannot reboot

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sun, 04 Oct 2015 14:02:09 -0000
Reply-to: Bug 1414363 <1414363@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Ken Sharp, thank you for reporting this bug to Ubuntu. linux-lts-saucy reached EOL on August 2014.
See the following documents for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
https://wiki.ubuntu.com/Kernel/LTSEnablementStack

If this is still reproducible in a supported release, please execute the following in a terminal:
apport-collect 1414363

Otherwise, please mark this as Invalid.

** Tags added: latest-bios-a07

** Description changed:

  The computer boots fine. It shuts down fine. The problem is that when
  rebooting it hangs shortly after the Grub screen.
  
  To add insult to injury none of the kernel output is ever printed,
  normal boot or broken reboot. "quiet splash" has been removed from the
  boot options.
  
  Tried "reboot=bios" but it made no difference.
  
+ WORKAROUND: Adding "reboot=warm" to the Linux boot options allows the
+ reboot to work correctly.
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.11.0-26-generic 3.11.0-26.45~precise1
  ProcVersionSignature: Ubuntu 3.11.0-26.45~precise1-generic 3.11.10.12
  Uname: Linux 3.11.0-26-generic i686
  NonfreeKernelModules: nvidia
  AlsaDevices:
-  total 0
-  crw-rw---T 1 root audio 116,  1 Jan 24 20:40 seq
-  crw-rw---T 1 root audio 116, 33 Jan 24 20:40 timer
+  total 0
+  crw-rw---T 1 root audio 116,  1 Jan 24 20:40 seq
+  crw-rw---T 1 root audio 116, 33 Jan 24 20:40 timer
  AplayDevices: aplay: device_list:204: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  ArecordDevices: arecord: device_list:204: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Sat Jan 24 20:44:34 2015
  HibernationDevice: RESUME=UUID=e4687e6f-fa60-4155-bdd5-a1b94870204a
  IwConfig:
-  lo        no wireless extensions.
-  
-  eth1      no wireless extensions.
+  lo        no wireless extensions.
+ 
+  eth1      no wireless extensions.
  MachineType: Dell Computer Corporation Dimension 8300
  MarkForUpload: True
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-26-generic root=UUID=9c013c53-e232-4e09-8235-315a373bac88 ro zswap.enabled=1 reboot=rst vga_mode=800x600
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-26-generic N/A
-  linux-backports-modules-3.11.0-26-generic  N/A
-  linux-firmware                             1.79.18
+  linux-restricted-modules-3.11.0-26-generic N/A
+  linux-backports-modules-3.11.0-26-generic  N/A
+  linux-firmware                             1.79.18
  RfKill:
-  
+ 
  SourcePackage: linux-lts-saucy
  UpgradeStatus: Upgraded to precise on 2014-12-07 (48 days ago)
  dmi.bios.date: 09/27/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A07
  dmi.board.name: 0W2562
  dmi.board.vendor: Dell Computer Corp.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA07:bd09/27/2004:svnDellComputerCorporation:pnDimension8300:pvr:rvnDellComputerCorp.:rn0W2562:rvr:cvnDellComputerCorporation:ct6:cvr:
  dmi.product.name: Dimension 8300
  dmi.sys.vendor: Dell Computer Corporation

** Package changed: linux-lts-saucy (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-saucy in Ubuntu.
https://bugs.launchpad.net/bugs/1414363

Title:
  Computer cannot reboot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The computer boots fine. It shuts down fine. The problem is that when
  rebooting it hangs shortly after the Grub screen.

  To add insult to injury none of the kernel output is ever printed,
  normal boot or broken reboot. "quiet splash" has been removed from the
  boot options.

  Tried "reboot=bios" but it made no difference.

  WORKAROUND: Adding "reboot=warm" to the Linux boot options allows the
  reboot to work correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.11.0-26-generic 3.11.0-26.45~precise1
  ProcVersionSignature: Ubuntu 3.11.0-26.45~precise1-generic 3.11.10.12
  Uname: Linux 3.11.0-26-generic i686
  NonfreeKernelModules: nvidia
  AlsaDevices:
   total 0
   crw-rw---T 1 root audio 116,  1 Jan 24 20:40 seq
   crw-rw---T 1 root audio 116, 33 Jan 24 20:40 timer
  AplayDevices: aplay: device_list:204: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  ArecordDevices: arecord: device_list:204: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Sat Jan 24 20:44:34 2015
  HibernationDevice: RESUME=UUID=e4687e6f-fa60-4155-bdd5-a1b94870204a
  IwConfig:
   lo        no wireless extensions.

   eth1      no wireless extensions.
  MachineType: Dell Computer Corporation Dimension 8300
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-26-generic root=UUID=9c013c53-e232-4e09-8235-315a373bac88 ro zswap.enabled=1 reboot=rst vga_mode=800x600
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-26-generic N/A
   linux-backports-modules-3.11.0-26-generic  N/A
   linux-firmware                             1.79.18
  RfKill:

  SourcePackage: linux-lts-saucy
  UpgradeStatus: Upgraded to precise on 2014-12-07 (48 days ago)
  dmi.bios.date: 09/27/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A07
  dmi.board.name: 0W2562
  dmi.board.vendor: Dell Computer Corp.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA07:bd09/27/2004:svnDellComputerCorporation:pnDimension8300:pvr:rvnDellComputerCorp.:rn0W2562:rvr:cvnDellComputerCorporation:ct6:cvr:
  dmi.product.name: Dimension 8300
  dmi.sys.vendor: Dell Computer Corporation

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