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Message #138241
[Bug 1502055] Re: Crypt password screen not responding
Piotr Piwonski, as per
http://www.toshiba.co.uk/innovation/download_bios.jsp?service=UK an
update to your computer's buggy and outdated BIOS is available (3.20).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-3.20
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https://bugs.launchpad.net/bugs/1502055
Title:
Crypt password screen not responding
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi,
During booting of system when the password screen for a encrypted device is presented there is no response.
The screen is not accepting any input.
I can switch to another screen using ctrl+alt+F# key and see blinking cursor.
Switching back to ctrl+alt+F7 is showing message and all entered keys on screen.
Rebooting by ctrl+alt+del or power button causes that the system boots
to a text version of that screen where I can enter the password and
system boots to OS.
Not sure what could be gathered during this event to assist in
identifying the problem since I have no possibility to get any logs
and decrypt the disk :(
Regards,
Peter
Just to add when the password screen is "hung" and I switch to different screen and back to F7 I see this message:
starting version 219
The same is visible when second boot is going. However this time I'm pushed to text based version where no problem is visible
---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ppiwonsk 1929 F.... pulseaudio
/dev/snd/controlC1: ppiwonsk 1929 F.... pulseaudio
DistroRelease: Ubuntu 15.04
InstallationDate: Installed on 2015-06-03 (122 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: TOSHIBA TECRA Z40-B
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic root=/dev/mapper/ubuntu--vg-root ro
ProcVersionSignature: Ubuntu 3.19.0-30.33-generic 3.19.8-ckt6
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.143.3
Tags: vivid
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: Upgraded to vivid on 2015-08-02 (62 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 04/10/2015
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.1A
dmi.board.asset.tag: 0000000000
dmi.board.name: TECRA Z40-B
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.1A:bd04/10/2015:svnTOSHIBA:pnTECRAZ40-B:pvrPT45GE-06S03C0V:rvnTOSHIBA:rnTECRAZ40-B:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA Z40-B
dmi.product.version: PT45GE-06S03C0V
dmi.sys.vendor: TOSHIBA
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