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[Bug 1297049] Re: [Dell Inc. Latitude E6420] suspend/resume failure [non-free: nvidia]

 

Robin-garner-u, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/19/product-
support/product/latitude-e6420/drivers/advanced an update to your
computer's buggy and outdated BIOS is available (A22). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a22

** Changed in: linux (Ubuntu)
   Importance: Critical => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1297049

Title:
  [Dell Inc. Latitude E6420] suspend/resume failure [non-free: nvidia]

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  apport detected this error on a fresh boot.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-19-generic 3.13.0-19.40
  ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  rgarner    2756 F.... pulseaudio
   /dev/snd/pcmC1D0c:   rgarner    2756 F...m pulseaudio
   /dev/snd/controlC2:  rgarner    2756 F.... pulseaudio
   /dev/snd/controlC0:  rgarner    2756 F.... pulseaudio
  Date: Tue Mar 25 10:20:28 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=c7ef60d1-697d-4495-bb69-10665128efd3
  InstallationDate: Installed on 2014-01-27 (55 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140121.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Latitude E6420
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=e960e3c7-aa3d-43d3-9178-7719d9023e08 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-19-generic N/A
   linux-backports-modules-3.13.0-19-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Dell Inc. Latitude E6420] suspend/resume failure [non-free: nvidia]
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/01/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 032T9K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA16:bd01/01/2013:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn032T9K:rvrA02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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