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Message #138344
[Bug 1502944] [NEW] Laptop built-in keyboard is not working after kernel upgrade
Public bug reported:
I cannot enter my encryption password to unlock the hard drive because
the keyboard does not work.
Old working kernel: 3.19.0-28-generic
Non-working kernel: 3.19.0-30-generic
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-28-generic 3.19.0-28.30
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: robin 1800 F.... pulseaudio
/dev/snd/controlC1: robin 1800 F.... pulseaudio
CurrentDesktop: KDE
Date: Mon Oct 5 16:37:40 2015
HibernationDevice: RESUME=UUID=805a7dda-9be7-4a44-aaed-bbd91cc56268
InstallationDate: Installed on 2015-05-05 (152 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
tun0 no wireless extensions.
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0a5c:216c Broadcom Corp.
Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 3938:1031
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.19.0-28-generic N/A
linux-backports-modules-3.19.0-28-generic N/A
linux-firmware 1.143.3
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2293
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.15
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.33:bd11/28/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0973120000405F10000620180:rvnHewlett-Packard:rn2293:rvr78.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0973120000405F10000620180
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug vivid
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https://bugs.launchpad.net/bugs/1502944
Title:
Laptop built-in keyboard is not working after kernel upgrade
Status in linux package in Ubuntu:
New
Bug description:
I cannot enter my encryption password to unlock the hard drive because
the keyboard does not work.
Old working kernel: 3.19.0-28-generic
Non-working kernel: 3.19.0-30-generic
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-28-generic 3.19.0-28.30
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: robin 1800 F.... pulseaudio
/dev/snd/controlC1: robin 1800 F.... pulseaudio
CurrentDesktop: KDE
Date: Mon Oct 5 16:37:40 2015
HibernationDevice: RESUME=UUID=805a7dda-9be7-4a44-aaed-bbd91cc56268
InstallationDate: Installed on 2015-05-05 (152 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
tun0 no wireless extensions.
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0a5c:216c Broadcom Corp.
Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 3938:1031
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.19.0-28-generic N/A
linux-backports-modules-3.19.0-28-generic N/A
linux-firmware 1.143.3
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2293
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.15
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.33:bd11/28/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0973120000405F10000620180:rvnHewlett-Packard:rn2293:rvr78.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0973120000405F10000620180
dmi.sys.vendor: Hewlett-Packard
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