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[Bug 1502944] [NEW] Laptop built-in keyboard is not working after kernel upgrade

 

Public bug reported:

I cannot enter my encryption password to unlock the hard drive because
the keyboard does not work.

Old working kernel: 3.19.0-28-generic
Non-working kernel: 3.19.0-30-generic

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-28-generic 3.19.0-28.30
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  robin      1800 F.... pulseaudio
 /dev/snd/controlC1:  robin      1800 F.... pulseaudio
CurrentDesktop: KDE
Date: Mon Oct  5 16:37:40 2015
HibernationDevice: RESUME=UUID=805a7dda-9be7-4a44-aaed-bbd91cc56268
InstallationDate: Installed on 2015-05-05 (152 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
 
 tun0      no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0a5c:216c Broadcom Corp. 
 Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd 
 Bus 001 Device 002: ID 3938:1031  
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-28-generic N/A
 linux-backports-modules-3.19.0-28-generic  N/A
 linux-firmware                             1.143.3
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2293
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.15
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.33:bd11/28/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0973120000405F10000620180:rvnHewlett-Packard:rn2293:rvr78.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0973120000405F10000620180
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

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https://bugs.launchpad.net/bugs/1502944

Title:
  Laptop built-in keyboard is not working after kernel upgrade

Status in linux package in Ubuntu:
  New

Bug description:
  I cannot enter my encryption password to unlock the hard drive because
  the keyboard does not work.

  Old working kernel: 3.19.0-28-generic
  Non-working kernel: 3.19.0-30-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-28-generic 3.19.0-28.30
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  robin      1800 F.... pulseaudio
   /dev/snd/controlC1:  robin      1800 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Mon Oct  5 16:37:40 2015
  HibernationDevice: RESUME=UUID=805a7dda-9be7-4a44-aaed-bbd91cc56268
  InstallationDate: Installed on 2015-05-05 (152 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   tun0      no wireless extensions.
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0a5c:216c Broadcom Corp. 
   Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd 
   Bus 001 Device 002: ID 3938:1031  
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-28-generic N/A
   linux-backports-modules-3.19.0-28-generic  N/A
   linux-firmware                             1.143.3
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.33
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2293
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 78.15
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.33:bd11/28/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0973120000405F10000620180:rvnHewlett-Packard:rn2293:rvr78.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 0973120000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

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