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[Bug 1502944] Re: Laptop built-in keyboard is not working after kernel upgrade

 

Robin Green, thank you for reporting this and helping make Ubuntu
better. Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  Laptop built-in keyboard is not working after kernel upgrade

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I cannot enter my encryption password to unlock the hard drive because
  the keyboard does not work.

  Old working kernel: 3.19.0-28-generic
  Non-working kernel: 3.19.0-30-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-28-generic 3.19.0-28.30
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  robin      1800 F.... pulseaudio
   /dev/snd/controlC1:  robin      1800 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Mon Oct  5 16:37:40 2015
  HibernationDevice: RESUME=UUID=805a7dda-9be7-4a44-aaed-bbd91cc56268
  InstallationDate: Installed on 2015-05-05 (152 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   tun0      no wireless extensions.
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0a5c:216c Broadcom Corp. 
   Bus 001 Device 003: ID 04f2:b40e Chicony Electronics Co., Ltd 
   Bus 001 Device 002: ID 3938:1031  
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-28-generic N/A
   linux-backports-modules-3.19.0-28-generic  N/A
   linux-firmware                             1.143.3
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.33
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2293
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 78.15
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.33:bd11/28/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0973120000405F10000620180:rvnHewlett-Packard:rn2293:rvr78.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 0973120000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

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