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[Bug 1504371] Re: [Toshiba Satellite P55W-B5112] Touchscreen not working

 

George Jones, thank you for reporting this and helping make Ubuntu
better. Could you please test the latest upstream kernel available from
the very top line at the top of the page from http://kernel.ubuntu.com
/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for
testing, and please do not test the daily folder)? Install instructions
are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This
will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Summary changed:

- Bug #1498667 "ubuntu-bug linux"
+ [Toshiba Satellite P55W-B5112] Touchscreen not working

** Description changed:

- Requested by  Christopher M. Penalver
+ My touchscreen is not working.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-14-generic 4.2.0-14.16
  ProcVersionSignature: Ubuntu 4.2.0-14.16-generic 4.2.2
  Uname: Linux 4.2.0-14-generic x86_64
  ApportVersion: 2.19.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  me         1868 F.... pulseaudio
-  /dev/snd/controlC1:  me         1868 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  me         1868 F.... pulseaudio
+  /dev/snd/controlC1:  me         1868 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct  8 21:23:25 2015
  HibernationDevice: RESUME=UUID=2a63e394-ec38-4e10-9a47-763e2a609194
  InstallationDate: Installed on 2015-04-28 (163 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: TOSHIBA Satellite Radius P55W-B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-14-generic.efi.signed root=UUID=c2f57156-e96e-4c1e-b3ff-437966c79f39 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-14-generic N/A
-  linux-backports-modules-4.2.0-14-generic  N/A
-  linux-firmware                            1.149
+  linux-restricted-modules-4.2.0-14-generic N/A
+  linux-backports-modules-4.2.0-14-generic  N/A
+  linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-09-29 (9 days ago)
  dmi.bios.date: 12/03/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.00
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvr1.00:bd12/03/2014:svnTOSHIBA:pnSatelliteRadiusP55W-B:pvrPSVP3U-003003:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite Radius P55W-B
  dmi.product.version: PSVP3U-003003
  dmi.sys.vendor: TOSHIBA

** Tags added: regression-potential

** Tags added: latest-bios-1.00

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1504371

Title:
  [Toshiba Satellite P55W-B5112] Touchscreen not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  My touchscreen is not working.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-14-generic 4.2.0-14.16
  ProcVersionSignature: Ubuntu 4.2.0-14.16-generic 4.2.2
  Uname: Linux 4.2.0-14-generic x86_64
  ApportVersion: 2.19.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  me         1868 F.... pulseaudio
   /dev/snd/controlC1:  me         1868 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct  8 21:23:25 2015
  HibernationDevice: RESUME=UUID=2a63e394-ec38-4e10-9a47-763e2a609194
  InstallationDate: Installed on 2015-04-28 (163 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: TOSHIBA Satellite Radius P55W-B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-14-generic.efi.signed root=UUID=c2f57156-e96e-4c1e-b3ff-437966c79f39 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-14-generic N/A
   linux-backports-modules-4.2.0-14-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-09-29 (9 days ago)
  dmi.bios.date: 12/03/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.00
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvr1.00:bd12/03/2014:svnTOSHIBA:pnSatelliteRadiusP55W-B:pvrPSVP3U-003003:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite Radius P55W-B
  dmi.product.version: PSVP3U-003003
  dmi.sys.vendor: TOSHIBA

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