← Back to team overview

kernel-packages team mailing list archive

[Bug 1504371] Re: [Toshiba Satellite P55W-B5112] Touchscreen not working

 

Installed and booted latest kernel:

uname -r
4.3.0-040300rc4-generic

Verified bug exists in this kernel version. Same kernel log output as
before:

Oct  9 17:59:54 MyPC kernel: [ 1029.149338] usb 1-4: new full-speed USB device number 39 using xhci_hcd
Oct  9 17:59:54 MyPC kernel: [ 1029.279630] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381
Oct  9 17:59:54 MyPC kernel: [ 1029.279633] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0
Oct  9 17:59:54 MyPC kernel: [ 1029.279635] usb 1-4: Product: Touchscreen
Oct  9 17:59:54 MyPC kernel: [ 1029.279636] usb 1-4: Manufacturer: ELAN
Oct  9 17:59:54 MyPC kernel: [ 1029.279833] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes
Oct  9 17:59:54 MyPC kernel: [ 1029.288688] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.08A7/input/input4428
Oct  9 17:59:54 MyPC kernel: [ 1029.288929] hid-multitouch 0003:04F3:0381.08A7: input,hiddev0,hidraw3: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0
Oct  9 17:59:54 MyPC kernel: [ 1029.300205] usb 1-4: USB disconnect, device number 39
Oct  9 17:59:54 MyPC kernel: [ 1029.609709] usb 1-4: new full-speed USB device number 40 using xhci_hcd
Oct  9 17:59:54 MyPC kernel: [ 1029.740035] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381
Oct  9 17:59:54 MyPC kernel: [ 1029.740039] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0
Oct  9 17:59:54 MyPC kernel: [ 1029.740040] usb 1-4: Product: Touchscreen
Oct  9 17:59:54 MyPC kernel: [ 1029.740041] usb 1-4: Manufacturer: ELAN
Oct  9 17:59:54 MyPC kernel: [ 1029.740242] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes
Oct  9 17:59:54 MyPC kernel: [ 1029.749006] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.08A8/input/input4430
Oct  9 17:59:55 MyPC kernel: [ 1029.802234] hid-multitouch 0003:04F3:0381.08A8: input,hiddev0,hidraw3: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0
Oct  9 17:59:55 MyPC kernel: [ 1029.802311] usb 1-4: USB disconnect, device number 40
Oct  9 17:59:55 MyPC kernel: [ 1030.070078] usb 1-4: new full-speed USB device number 41 using xhci_hcd
Oct  9 17:59:55 MyPC kernel: [ 1030.200545] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381
Oct  9 17:59:55 MyPC kernel: [ 1030.200550] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0
Oct  9 17:59:55 MyPC kernel: [ 1030.200553] usb 1-4: Product: Touchscreen
Oct  9 17:59:55 MyPC kernel: [ 1030.200555] usb 1-4: Manufacturer: ELAN
Oct  9 17:59:55 MyPC kernel: [ 1030.200734] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes
Oct  9 17:59:55 MyPC kernel: [ 1030.209187] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.08A9/input/input4432
Oct  9 17:59:55 MyPC kernel: [ 1030.209386] hid-multitouch 0003:04F3:0381.08A9: input,hiddev0,hidraw3: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0
Oct  9 17:59:55 MyPC kernel: [ 1030.221250] usb 1-4: USB disconnect, device number 41


** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Tags added: kernel-bug-exists-upstream

** Tags added: kernel-bug-exists-upstream-4.3.0-040300rc4

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1504371

Title:
  [Toshiba Satellite P55W-B5112] Touchscreen not working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  My touchscreen is not working.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-14-generic 4.2.0-14.16
  ProcVersionSignature: Ubuntu 4.2.0-14.16-generic 4.2.2
  Uname: Linux 4.2.0-14-generic x86_64
  ApportVersion: 2.19.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  me         1868 F.... pulseaudio
   /dev/snd/controlC1:  me         1868 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct  8 21:23:25 2015
  HibernationDevice: RESUME=UUID=2a63e394-ec38-4e10-9a47-763e2a609194
  InstallationDate: Installed on 2015-04-28 (163 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: TOSHIBA Satellite Radius P55W-B
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-14-generic.efi.signed root=UUID=c2f57156-e96e-4c1e-b3ff-437966c79f39 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-14-generic N/A
   linux-backports-modules-4.2.0-14-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-09-29 (9 days ago)
  dmi.bios.date: 12/03/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.00
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvr1.00:bd12/03/2014:svnTOSHIBA:pnSatelliteRadiusP55W-B:pvrPSVP3U-003003:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite Radius P55W-B
  dmi.product.version: PSVP3U-003003
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1504371/+subscriptions


References