← Back to team overview

kernel-packages team mailing list archive

[Bug 1507976] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1507976

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1507976

Title:
  DVB-T device Terratec Cinergy T XS not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This bug is essentially the same as bug 460636, which was closed some
  years ago because the reporter's device got corrupted.

  I happen to have the same device, and it doesn't work in 14.04 or
  15.10. The kernel logs are the same:

  ============
  Oct 20 12:49:39 Dev kernel: [  187.576297] usb 1-1: new high-speed USB device number 2 using ehci-pci
  Oct 20 12:49:39 Dev kernel: [  187.733736] usb 1-1: New USB device found, idVendor=0ccd, idProduct=0043
  Oct 20 12:49:39 Dev kernel: [  187.733749] usb 1-1: New USB device strings: Mfr=2, Product=1, SerialNumber=0
  Oct 20 12:49:39 Dev kernel: [  187.733758] usb 1-1: Product: Cinergy T USB XS
  Oct 20 12:49:39 Dev kernel: [  187.733766] usb 1-1: Manufacturer: TerraTec Electronic GmbH
  Oct 20 12:49:39 Dev mtp-probe: checking bus 1, device 2: "/sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1"
  Oct 20 12:49:39 Dev mtp-probe: bus: 1, device: 2 was not an MTP device
  Oct 20 12:49:40 Dev kernel: [  188.784801] media: Linux media interface: v0.10
  Oct 20 12:49:41 Dev kernel: [  188.810729] Linux video capture interface: v2.00
  Oct 20 12:49:41 Dev kernel: [  188.862205] em28xx: New device TerraTec Electronic GmbH Cinergy T USB XS @ 480 Mbps (0ccd:0043, interface 0, class 0)
  Oct 20 12:49:41 Dev kernel: [  188.862214] em28xx: Video interface 0 found: isoc
  Oct 20 12:49:41 Dev kernel: [  188.862219] em28xx: DVB interface 0 found: isoc
  Oct 20 12:49:41 Dev kernel: [  188.862919] em28xx: chip ID is em2870
  Oct 20 12:49:41 Dev kernel: [  189.033518] em2870 #0: EEPROM ID = 1a eb 67 95, EEPROM hash = 0x084c44df
  Oct 20 12:49:41 Dev kernel: [  189.033529] em2870 #0: EEPROM info:
  Oct 20 12:49:41 Dev kernel: [  189.033537] em2870 #0: 	No audio on board.
  Oct 20 12:49:41 Dev kernel: [  189.033543] em2870 #0: 	500mA max power
  Oct 20 12:49:41 Dev kernel: [  189.033551] em2870 #0: 	Table at offset 0x06, strings=0x246a, 0x348e, 0x0000
  Oct 20 12:49:41 Dev kernel: [  189.033559] em2870 #0: Identified as Terratec Cinergy T XS (card=43)
  Oct 20 12:49:41 Dev kernel: [  189.033566] em2870 #0: 
  Oct 20 12:49:41 Dev kernel: [  189.033566] 
  Oct 20 12:49:41 Dev kernel: [  189.033574] em2870 #0: The support for this board weren't valid yet.
  Oct 20 12:49:41 Dev kernel: [  189.033581] em2870 #0: Please send a report of having this working
  Oct 20 12:49:41 Dev kernel: [  189.033588] em2870 #0: not to V4L mailing list (and/or to other addresses)
  Oct 20 12:49:41 Dev kernel: [  189.033588] 
  Oct 20 12:49:41 Dev kernel: [  189.033596] em2870 #0: analog set to isoc mode.
  Oct 20 12:49:41 Dev kernel: [  189.033603] em2870 #0: dvb set to isoc mode.
  Oct 20 12:49:41 Dev kernel: [  189.033749] usbcore: registered new interface driver em28xx
  Oct 20 12:49:41 Dev kernel: [  189.075840] em2870 #0: Registering V4L2 extension
  Oct 20 12:49:41 Dev kernel: [  189.126942] Chip ID is not zero. It is not a TEA5767
  Oct 20 12:49:41 Dev kernel: [  189.126956] tuner 0-0060: Tuner -1 found with type(s) Radio TV.
  Oct 20 12:49:41 Dev kernel: [  189.131669] xc2028 0-0060: creating new instance
  Oct 20 12:49:41 Dev kernel: [  189.131675] xc2028 0-0060: type set to XCeive xc2028/xc3028 tuner
  Oct 20 12:49:41 Dev kernel: [  189.144689] xc2028 0-0060: Loading 80 firmware images from xc3028-v27.fw, type: xc2028 firmware, ver 2.7
  Oct 20 12:49:41 Dev kernel: [  189.226096] em2870 #0: V4L2 video device registered as video0
  Oct 20 12:49:41 Dev kernel: [  189.230950] em2870 #0: V4L2 extension successfully initialized
  Oct 20 12:49:41 Dev kernel: [  189.230961] em28xx: Registered (Em28xx v4l2 Extension) extension
  ============

  While there are no explicit errors, no /dev/dvb* files are created.

  I found this old mail thread which hints that the card is not
  supported, but it might be in case someone gets to hack the driver a
  bit:

    https://www.mail-archive.com/linux-
  media@xxxxxxxxxxxxxxx/msg11546.html

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1507976/+subscriptions


References