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[Bug 1507976] Re: DVB-T device Terratec Cinergy T XS not working

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Alberto Mardegan <1507976@xxxxxxxxxxxxxxxxxx>
Date: Tue, 20 Oct 2015 12:00:13 -0000
Reply-to: Bug 1507976 <1507976@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected wily

** Description changed:

  This bug is essentially the same as bug 460636, which was closed some
  years ago because the reporter's device got corrupted.
  
  I happen to have the same device, and it doesn't work in 14.04 or 15.10.
  The kernel logs are the same:
  
  ============
  Oct 20 12:49:39 Dev kernel: [  187.576297] usb 1-1: new high-speed USB device number 2 using ehci-pci
  Oct 20 12:49:39 Dev kernel: [  187.733736] usb 1-1: New USB device found, idVendor=0ccd, idProduct=0043
  Oct 20 12:49:39 Dev kernel: [  187.733749] usb 1-1: New USB device strings: Mfr=2, Product=1, SerialNumber=0
  Oct 20 12:49:39 Dev kernel: [  187.733758] usb 1-1: Product: Cinergy T USB XS
  Oct 20 12:49:39 Dev kernel: [  187.733766] usb 1-1: Manufacturer: TerraTec Electronic GmbH
  Oct 20 12:49:39 Dev mtp-probe: checking bus 1, device 2: "/sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1"
  Oct 20 12:49:39 Dev mtp-probe: bus: 1, device: 2 was not an MTP device
  Oct 20 12:49:40 Dev kernel: [  188.784801] media: Linux media interface: v0.10
  Oct 20 12:49:41 Dev kernel: [  188.810729] Linux video capture interface: v2.00
  Oct 20 12:49:41 Dev kernel: [  188.862205] em28xx: New device TerraTec Electronic GmbH Cinergy T USB XS @ 480 Mbps (0ccd:0043, interface 0, class 0)
  Oct 20 12:49:41 Dev kernel: [  188.862214] em28xx: Video interface 0 found: isoc
  Oct 20 12:49:41 Dev kernel: [  188.862219] em28xx: DVB interface 0 found: isoc
  Oct 20 12:49:41 Dev kernel: [  188.862919] em28xx: chip ID is em2870
  Oct 20 12:49:41 Dev kernel: [  189.033518] em2870 #0: EEPROM ID = 1a eb 67 95, EEPROM hash = 0x084c44df
  Oct 20 12:49:41 Dev kernel: [  189.033529] em2870 #0: EEPROM info:
  Oct 20 12:49:41 Dev kernel: [  189.033537] em2870 #0: 	No audio on board.
  Oct 20 12:49:41 Dev kernel: [  189.033543] em2870 #0: 	500mA max power
  Oct 20 12:49:41 Dev kernel: [  189.033551] em2870 #0: 	Table at offset 0x06, strings=0x246a, 0x348e, 0x0000
  Oct 20 12:49:41 Dev kernel: [  189.033559] em2870 #0: Identified as Terratec Cinergy T XS (card=43)
  Oct 20 12:49:41 Dev kernel: [  189.033566] em2870 #0: 
  Oct 20 12:49:41 Dev kernel: [  189.033566] 
  Oct 20 12:49:41 Dev kernel: [  189.033574] em2870 #0: The support for this board weren't valid yet.
  Oct 20 12:49:41 Dev kernel: [  189.033581] em2870 #0: Please send a report of having this working
  Oct 20 12:49:41 Dev kernel: [  189.033588] em2870 #0: not to V4L mailing list (and/or to other addresses)
  Oct 20 12:49:41 Dev kernel: [  189.033588] 
  Oct 20 12:49:41 Dev kernel: [  189.033596] em2870 #0: analog set to isoc mode.
  Oct 20 12:49:41 Dev kernel: [  189.033603] em2870 #0: dvb set to isoc mode.
  Oct 20 12:49:41 Dev kernel: [  189.033749] usbcore: registered new interface driver em28xx
  Oct 20 12:49:41 Dev kernel: [  189.075840] em2870 #0: Registering V4L2 extension
  Oct 20 12:49:41 Dev kernel: [  189.126942] Chip ID is not zero. It is not a TEA5767
  Oct 20 12:49:41 Dev kernel: [  189.126956] tuner 0-0060: Tuner -1 found with type(s) Radio TV.
  Oct 20 12:49:41 Dev kernel: [  189.131669] xc2028 0-0060: creating new instance
  Oct 20 12:49:41 Dev kernel: [  189.131675] xc2028 0-0060: type set to XCeive xc2028/xc3028 tuner
  Oct 20 12:49:41 Dev kernel: [  189.144689] xc2028 0-0060: Loading 80 firmware images from xc3028-v27.fw, type: xc2028 firmware, ver 2.7
  Oct 20 12:49:41 Dev kernel: [  189.226096] em2870 #0: V4L2 video device registered as video0
  Oct 20 12:49:41 Dev kernel: [  189.230950] em2870 #0: V4L2 extension successfully initialized
  Oct 20 12:49:41 Dev kernel: [  189.230961] em28xx: Registered (Em28xx v4l2 Extension) extension
  ============
  
  While there are no explicit errors, no /dev/dvb* files are created.
  
  I found this old mail thread which hints that the card is not supported,
  but it might be in case someone gets to hack the driver a bit:
  
    https://www.mail-archive.com/linux-media@xxxxxxxxxxxxxxx/msg11546.html
+ --- 
+ ApportVersion: 2.19.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  mardy      1725 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.10
+ HibernationDevice: RESUME=UUID=414c3c80-ad46-45d4-8771-4f1577f9df55
+ InstallationDate: Installed on 2014-09-23 (392 days ago)
+ InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923)
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  lo        no wireless extensions.
+ Lsusb:
+  Bus 001 Device 002: ID 0ccd:0043 TerraTec Electronic GmbH Cinergy T XS
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: innotek GmbH VirtualBox
+ Package: linux (not installed)
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.1.0-3-generic root=UUID=fa77764f-1dc4-4170-8a02-2a4f46acc833 ro quiet splash
+ ProcVersionSignature: Ubuntu 4.1.0-3.3-generic 4.1.3
+ RelatedPackageVersions:
+  linux-restricted-modules-4.1.0-3-generic N/A
+  linux-backports-modules-4.1.0-3-generic  N/A
+  linux-firmware                           1.149
+ RfKill:
+  
+ Tags:  wily
+ Uname: Linux 4.1.0-3-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm autopilot cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/01/2006
+ dmi.bios.vendor: innotek GmbH
+ dmi.bios.version: VirtualBox
+ dmi.board.name: VirtualBox
+ dmi.board.vendor: Oracle Corporation
+ dmi.board.version: 1.2
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: Oracle Corporation
+ dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
+ dmi.product.name: VirtualBox
+ dmi.product.version: 1.2
+ dmi.sys.vendor: innotek GmbH

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1507976/+attachment/4501009/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1507976

Title:
  DVB-T device Terratec Cinergy T XS not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This bug is essentially the same as bug 460636, which was closed some
  years ago because the reporter's device got corrupted.

  I happen to have the same device, and it doesn't work in 14.04 or
  15.10. The kernel logs are the same:

  ============
  Oct 20 12:49:39 Dev kernel: [  187.576297] usb 1-1: new high-speed USB device number 2 using ehci-pci
  Oct 20 12:49:39 Dev kernel: [  187.733736] usb 1-1: New USB device found, idVendor=0ccd, idProduct=0043
  Oct 20 12:49:39 Dev kernel: [  187.733749] usb 1-1: New USB device strings: Mfr=2, Product=1, SerialNumber=0
  Oct 20 12:49:39 Dev kernel: [  187.733758] usb 1-1: Product: Cinergy T USB XS
  Oct 20 12:49:39 Dev kernel: [  187.733766] usb 1-1: Manufacturer: TerraTec Electronic GmbH
  Oct 20 12:49:39 Dev mtp-probe: checking bus 1, device 2: "/sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1"
  Oct 20 12:49:39 Dev mtp-probe: bus: 1, device: 2 was not an MTP device
  Oct 20 12:49:40 Dev kernel: [  188.784801] media: Linux media interface: v0.10
  Oct 20 12:49:41 Dev kernel: [  188.810729] Linux video capture interface: v2.00
  Oct 20 12:49:41 Dev kernel: [  188.862205] em28xx: New device TerraTec Electronic GmbH Cinergy T USB XS @ 480 Mbps (0ccd:0043, interface 0, class 0)
  Oct 20 12:49:41 Dev kernel: [  188.862214] em28xx: Video interface 0 found: isoc
  Oct 20 12:49:41 Dev kernel: [  188.862219] em28xx: DVB interface 0 found: isoc
  Oct 20 12:49:41 Dev kernel: [  188.862919] em28xx: chip ID is em2870
  Oct 20 12:49:41 Dev kernel: [  189.033518] em2870 #0: EEPROM ID = 1a eb 67 95, EEPROM hash = 0x084c44df
  Oct 20 12:49:41 Dev kernel: [  189.033529] em2870 #0: EEPROM info:
  Oct 20 12:49:41 Dev kernel: [  189.033537] em2870 #0: 	No audio on board.
  Oct 20 12:49:41 Dev kernel: [  189.033543] em2870 #0: 	500mA max power
  Oct 20 12:49:41 Dev kernel: [  189.033551] em2870 #0: 	Table at offset 0x06, strings=0x246a, 0x348e, 0x0000
  Oct 20 12:49:41 Dev kernel: [  189.033559] em2870 #0: Identified as Terratec Cinergy T XS (card=43)
  Oct 20 12:49:41 Dev kernel: [  189.033566] em2870 #0: 
  Oct 20 12:49:41 Dev kernel: [  189.033566] 
  Oct 20 12:49:41 Dev kernel: [  189.033574] em2870 #0: The support for this board weren't valid yet.
  Oct 20 12:49:41 Dev kernel: [  189.033581] em2870 #0: Please send a report of having this working
  Oct 20 12:49:41 Dev kernel: [  189.033588] em2870 #0: not to V4L mailing list (and/or to other addresses)
  Oct 20 12:49:41 Dev kernel: [  189.033588] 
  Oct 20 12:49:41 Dev kernel: [  189.033596] em2870 #0: analog set to isoc mode.
  Oct 20 12:49:41 Dev kernel: [  189.033603] em2870 #0: dvb set to isoc mode.
  Oct 20 12:49:41 Dev kernel: [  189.033749] usbcore: registered new interface driver em28xx
  Oct 20 12:49:41 Dev kernel: [  189.075840] em2870 #0: Registering V4L2 extension
  Oct 20 12:49:41 Dev kernel: [  189.126942] Chip ID is not zero. It is not a TEA5767
  Oct 20 12:49:41 Dev kernel: [  189.126956] tuner 0-0060: Tuner -1 found with type(s) Radio TV.
  Oct 20 12:49:41 Dev kernel: [  189.131669] xc2028 0-0060: creating new instance
  Oct 20 12:49:41 Dev kernel: [  189.131675] xc2028 0-0060: type set to XCeive xc2028/xc3028 tuner
  Oct 20 12:49:41 Dev kernel: [  189.144689] xc2028 0-0060: Loading 80 firmware images from xc3028-v27.fw, type: xc2028 firmware, ver 2.7
  Oct 20 12:49:41 Dev kernel: [  189.226096] em2870 #0: V4L2 video device registered as video0
  Oct 20 12:49:41 Dev kernel: [  189.230950] em2870 #0: V4L2 extension successfully initialized
  Oct 20 12:49:41 Dev kernel: [  189.230961] em28xx: Registered (Em28xx v4l2 Extension) extension
  ============

  While there are no explicit errors, no /dev/dvb* files are created.

  I found this old mail thread which hints that the card is not
  supported, but it might be in case someone gets to hack the driver a
  bit:

    https://www.mail-archive.com/linux-media@xxxxxxxxxxxxxxx/msg11546.html
  --- 
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mardy      1725 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=414c3c80-ad46-45d4-8771-4f1577f9df55
  InstallationDate: Installed on 2014-09-23 (392 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 002: ID 0ccd:0043 TerraTec Electronic GmbH Cinergy T XS
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.1.0-3-generic root=UUID=fa77764f-1dc4-4170-8a02-2a4f46acc833 ro quiet splash
  ProcVersionSignature: Ubuntu 4.1.0-3.3-generic 4.1.3
  RelatedPackageVersions:
   linux-restricted-modules-4.1.0-3-generic N/A
   linux-backports-modules-4.1.0-3-generic  N/A
   linux-firmware                           1.149
  RfKill:
   
  Tags:  wily
  Uname: Linux 4.1.0-3-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm autopilot cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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References

[Bug 1507976] [NEW] DVB-T device Terratec Cinergy T XS not working
From: Alberto Mardegan, 2015-10-20