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[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.

 

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

** Tags added: cherry-pick

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https://bugs.launchpad.net/bugs/1507482

Title:
  ethtool self-test failed and creates a FW reset.

Status in linux package in Ubuntu:
  Triaged

Bug description:
  On ConnectX3 device we try to run self-test and it’s failed, also seen
  that cause a FW reset.

  Steps to reproduce:

  
  ~# ethtool -t ens2
  The test result is FAIL
  The test extra info:
  Interrupt Test   -16
  Link Test        0
  Speed Test       0
  Register Test    0
  Loopback Test    0

  ~# dmesg
  [341548.619799] mlx4_core 0000:07:00.0: command 0x31 timed out (go bit not cleared)
  [341548.803801] mlx4_core 0000:07:00.0: command 0x49 timed out (go bit not cleared)
  [341548.803808] mlx4_core 0000:07:00.0: device is going to be reset
  [341549.816587] mlx4_core 0000:07:00.0: device was reset successfully
  [341549.823425] mlx4_en 0000:07:00.0: Internal error detected, restarting device

  ~# cat /etc/os-release 
  NAME="Ubuntu"
  VERSION="15.10 (Wily Werewolf)"
  ID=ubuntu
  ID_LIKE=debian
  PRETTY_NAME="Ubuntu Wily Werewolf (development branch)"
  VERSION_ID="15.10"
  HOME_URL="http://www.ubuntu.com/";
  SUPPORT_URL="http://help.ubuntu.com/";
  BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/";

  ~# uname -r
  4.2.0-7-generic

  ~# ethtool -i ens2
  driver: mlx4_en
  version: 2.2-1 (Feb 2014)
  firmware-version: 2.34.5000
  bus-info: 0000:07:00.0
  supports-statistics: yes
  supports-test: yes
  supports-eeprom-access: no
  supports-register-dump: no
  supports-priv-flags: yes

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References