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Message #140576
[Bug 1507482] [NEW] ethtool self-test failed and creates a FW reset.
Public bug reported:
On ConnectX3 device we try to run self-test and it’s failed, also seen
that cause a FW reset.
Steps to reproduce:
~# ethtool -t ens2
The test result is FAIL
The test extra info:
Interrupt Test -16
Link Test 0
Speed Test 0
Register Test 0
Loopback Test 0
~# dmesg
[341548.619799] mlx4_core 0000:07:00.0: command 0x31 timed out (go bit not cleared)
[341548.803801] mlx4_core 0000:07:00.0: command 0x49 timed out (go bit not cleared)
[341548.803808] mlx4_core 0000:07:00.0: device is going to be reset
[341549.816587] mlx4_core 0000:07:00.0: device was reset successfully
[341549.823425] mlx4_en 0000:07:00.0: Internal error detected, restarting device
~# cat /etc/os-release
NAME="Ubuntu"
VERSION="15.10 (Wily Werewolf)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu Wily Werewolf (development branch)"
VERSION_ID="15.10"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
~# uname -r
4.2.0-7-generic
~# ethtool -i ens2
driver: mlx4_en
version: 2.2-1 (Feb 2014)
firmware-version: 2.34.5000
bus-info: 0000:07:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: no
supports-register-dump: no
supports-priv-flags: yes
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1507482
Title:
ethtool self-test failed and creates a FW reset.
Status in linux package in Ubuntu:
New
Bug description:
On ConnectX3 device we try to run self-test and it’s failed, also seen
that cause a FW reset.
Steps to reproduce:
~# ethtool -t ens2
The test result is FAIL
The test extra info:
Interrupt Test -16
Link Test 0
Speed Test 0
Register Test 0
Loopback Test 0
~# dmesg
[341548.619799] mlx4_core 0000:07:00.0: command 0x31 timed out (go bit not cleared)
[341548.803801] mlx4_core 0000:07:00.0: command 0x49 timed out (go bit not cleared)
[341548.803808] mlx4_core 0000:07:00.0: device is going to be reset
[341549.816587] mlx4_core 0000:07:00.0: device was reset successfully
[341549.823425] mlx4_en 0000:07:00.0: Internal error detected, restarting device
~# cat /etc/os-release
NAME="Ubuntu"
VERSION="15.10 (Wily Werewolf)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu Wily Werewolf (development branch)"
VERSION_ID="15.10"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
~# uname -r
4.2.0-7-generic
~# ethtool -i ens2
driver: mlx4_en
version: 2.2-1 (Feb 2014)
firmware-version: 2.34.5000
bus-info: 0000:07:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: no
supports-register-dump: no
supports-priv-flags: yes
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1507482/+subscriptions
Follow ups
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Talat Batheesh, 2016-01-26
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Talat Batheesh, 2015-12-27
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: talat Batheesh, 2015-11-01
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Jorge Niedbalski, 2015-10-27
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Rafael David Tinoco, 2015-10-27
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: talat Batheesh, 2015-10-27
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Jorge Niedbalski, 2015-10-26
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Rafael David Tinoco, 2015-10-21
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Christopher M. Penalver, 2015-10-21
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: Rafael David Tinoco, 2015-10-20
-
[Bug 1507482] Re: ethtool self-test failed and creates a FW reset.
From: talat Batheesh, 2015-10-19
-
[Bug 1507482] Missing required logs.
From: Brad Figg, 2015-10-19