kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jim Breen, thank you for reporting this and helping make Ubuntu better.

Could you please provide the full computer model as noted on the sticker
of the computer itself (not from the Bug Description)?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1508281

Title:
  Wifi disconnects every few minutes

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This problem occurs on my new HP 15-AF014AU notebook. I installed 14.04
  several weeks ago, and noticed the WiFi dropping out. I moved to
  14.10, which seemed initially to fix it, but after a few hours it dropped out
  there too. I moved to 15.04, and the problem persisted.

  My wifi card is a Realtek RTL8723BE, and the driver for that card may
  be the source of the problem.

   I found a work-around described here:
  https://zach-adams.com/2014/10/wifi-dropping-xubuntu-14-04-rtl8723be-fix/
  which seems to be working.

  Also I can get it going again by disconnecting then reconnecting via the "hidden network" menu
  option. This sometimes takes two or more attempts.

  A proposed fix given on one discussion group is to add a /etc/modprobe.d/rtl8723be.conf file containing
  "options rtl8723be fwlps=0", then restart. That seems to have stopped the periodic
  dropping out, but I still need to do the hidden-network connect when coming
  out of suspend.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-26-generic 3.19.0-26.28
  ProcVersionSignature: Ubuntu 3.19.0-26.28-generic 3.19.8-ckt4
  Uname: Linux 3.19.0-26-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jwb        1490 F.... pulseaudio
   /dev/snd/controlC0:  jwb        1490 F.... pulseaudio
  CurrentDesktop: GNOME-Flashback:Unity
  Date: Wed Oct 21 13:47:54 2015
  HibernationDevice: RESUME=UUID=943004ca-8c7e-409f-bac4-07be9df03167
  InstallationDate: Installed on 2015-09-07 (43 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Hewlett-Packard HP Notebook
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic.efi.signed root=UUID=8922c84f-f1da-4f1c-b7d2-fecb60370138 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-26-generic N/A
   linux-backports-modules-3.19.0-26-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-09-11 (40 days ago)
  dmi.bios.date: 05/08/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 8137
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 99.05
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.04:bd05/08/2015:svnHewlett-Packard:pnHPNotebook:pvrType1ProductConfigId:rvnHewlett-Packard:rn8137:rvr99.05:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Notebook
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: Hewlett-Packard

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