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[Bug 1507352] Re: touchpad does not work on acer aspire E3-112

 

Peter, thank you for reporting this and helping make Ubuntu better.

To clarify, is the touchpad disabled by default when the laptop comes up
from either a shutdown or a restart?

** Tags added: bios-outdated-1.13

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  touchpad does not work on acer aspire E3-112

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  New installation with ubuntu 15.04.
  After some reboots the touchpad does not work.
  After reading some articles I upgraded with "sudo apt-get upgrade" - nothing better.
  Then I tried to reload following modules:   hid_multitouch, i2c_hid and psmouse   - nothing better.

  Don't know how to send you the bug report from this Acer netbook !

  cat /proc/version_signature:     Ubuntu 3.19.0-15.15-generic 3.19.3

  Do you have any idea? Can you help me?
  Would be great!
  Thanks, Peter

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15 [modified: boot/vmlinuz-3.19.0-15-generic]
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  selma      1482 F.... pulseaudio
  Date: Sun Oct 18 19:36:53 2015
  HibernationDevice: RESUME=UUID=063517cd-9367-417e-b546-f3d491a1280a
  InstallationDate: Installed on 2015-10-17 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Acer Aspire E3-112
  ProcEnviron:
   LANGUAGE=de_CH:de
   TERM=linux
   PATH=(custom, no user)
   LANG=de_CH.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=59073b3b-b01e-43c8-aeeb-52f591f7130c ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/20/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: R2
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd08/20/2014:svnAcer:pnAspireE3-112:pvrV1.10:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E3-112
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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