← Back to team overview

kernel-packages team mailing list archive

[Bug 1508267] Re: Mouse randomly fails to click menu bars, launcher, and title bar

 

Dawn Alderman, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508267/+attachment/4501509/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508267/+attachment/4501508/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1508267

Title:
  Mouse randomly fails to click menu bars, launcher, and title bar

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Periodically, and unpredictably, Ubuntu will start to ignore mouse clicks. The following fails when this condition occurs:
  Clicking title bars.
  Clicking close, maximize, or minimize.
  Mousing into the menu bar at the top of the screen produces no menu bar, and does not respond to clicks.
  The launcher on the left no longer produces information on mouse over, nor does it respond to clicks.

  The following continues to work when the condition is active:
  Clicking in text input fields within applications.
  Keyboard.

  WORKAROUD: I can generally clear the condition by flailing around with
  alt-enter or by changing to a text console (alt-F1) and back to X.

  ---
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   dawn       2257 F...m pulseaudio
   /dev/snd/controlC0:  dawn       2257 F.... pulseaudio
   /dev/snd/controlC1:  dawn       2257 F.... pulseaudio
  CurrentDmesg: [27114.221018] perf interrupt took too long (2527 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c420ef2f-b842-4d94-93f0-23a1f6a7a5fe
  InstallationDate: Installed on 2015-10-19 (1 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: MSI MS-7845
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic root=UUID=56c24b4f-bd35-40b2-b967-e0d4dd65563a ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-30-generic N/A
   linux-backports-modules-3.19.0-30-generic  N/A
   linux-firmware                             1.127.15
  RfKill:

  Tags:  trusty
  Uname: Linux 3.19.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 05/19/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z87-GD65 GAMING (MS-7845)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.12:bd05/19/2015:svnMSI:pnMS-7845:pvr1.0:rvnMSI:rnZ87-GD65GAMING(MS-7845):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7845
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508267/+subscriptions


Follow ups

References