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[Bug 1222002] Re: USB 3.0 Disconnects on Ubuntu 12.04 LTS

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apport information

** Description changed:

  After a clean install and upgdate of Ubuntu 12.04 LTS I can not use my
  USB 3.0 ports to restore files from my backup disk.
  
  uname -a
  Linux csipetke 3.8.0-30-generic #44~precise1-Ubuntu SMP Fri Aug 23 18:32:41 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
  
  The errors I get from command line:
  
  cp: reading `gsinai/.recently-used.xbel.82Z5BV': Input/output error
  cp: failed to extend `/dev/null': Input/output error
  
  dmesg:
  [ 2050.726287] Buffer I/O error on device dm-0, logical block 296747919
  [ 2050.726290] lost page write due to I/O error on dm-0
  
  syslog:
  Sep  7 10:55:59 csipetke kernel: [  650.040129] usb 3-12: reset high-speed USB device number 4 using xhci_hcd
  Sep  7 10:55:59 csipetke kernel: [  650.062917] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8807f2534600
  Sep  7 11:19:24 csipetke kernel: [ 2050.726287] Buffer I/O error on device dm-0, logical block 296747919
  Sep  7 11:19:24 csipetke kernel: [ 2050.726290] lost page write due to I/O error on dm-0
  
  The problem is 100% reproducable, please tell me if you need more
  information.
  
  The same disk works fine with my laptop running the same version of Ubuntu.
  --- 
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44~precise1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
  Tags:  precise running-unity
  Uname: Linux 3.8.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-30-generic.
+ ApportVersion: 2.0.1-0ubuntu17.4
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  gsinai     2252 F.... pulseaudio
+  /dev/snd/controlC0:  gsinai     2252 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'MID'/'HDA Intel MID at 0xf7e34000 irq 48'
+    Mixer name	: 'Intel Haswell HDMI'
+    Components	: 'HDA:80862807,80860101,00100000'
+    Controls      : 21
+    Simple ctrls  : 3
+ Card1.Amixer.info:
+  Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 49'
+    Mixer name	: 'Realtek ALC1150'
+    Components	: 'HDA:10ec0900,10438560,00100001'
+    Controls      : 52
+    Simple ctrls  : 22
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=d942ae6d-9bcc-4702-a377-a6e0720fbb6b
+ InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
+ MachineType: ASUS All Series
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic root=UUID=a203f6cf-3071-4f5e-8c54-21eb90c8304a ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.8.0-30-generic N/A
+  linux-backports-modules-3.8.0-30-generic  N/A
+  linux-firmware                            1.79.6
+ RfKill:
+  
+ Tags:  precise running-unity
+ Uname: Linux 3.8.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 08/19/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 1405
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: SABERTOOTH Z87
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1405:bd08/19/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTHZ87:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: All Series
+ dmi.product.version: System Version
+ dmi.sys.vendor: ASUS

** Attachment added: "AcpiTables.txt"
   https://bugs.launchpad.net/bugs/1222002/+attachment/3815011/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/1222002

Title:
  USB 3.0 Disconnects on Ubuntu 12.04 LTS

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After a clean install and upgdate of Ubuntu 12.04 LTS I can not use my
  USB 3.0 ports to restore files from my backup disk.

  uname -a
  Linux csipetke 3.8.0-30-generic #44~precise1-Ubuntu SMP Fri Aug 23 18:32:41 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  The errors I get from command line:

  cp: reading `gsinai/.recently-used.xbel.82Z5BV': Input/output error
  cp: failed to extend `/dev/null': Input/output error

  dmesg:
  [ 2050.726287] Buffer I/O error on device dm-0, logical block 296747919
  [ 2050.726290] lost page write due to I/O error on dm-0

  syslog:
  Sep  7 10:55:59 csipetke kernel: [  650.040129] usb 3-12: reset high-speed USB device number 4 using xhci_hcd
  Sep  7 10:55:59 csipetke kernel: [  650.062917] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8807f2534600
  Sep  7 11:19:24 csipetke kernel: [ 2050.726287] Buffer I/O error on device dm-0, logical block 296747919
  Sep  7 11:19:24 csipetke kernel: [ 2050.726290] lost page write due to I/O error on dm-0

  The problem is 100% reproducable, please tell me if you need more
  information.

  The same disk works fine with my laptop running the same version of Ubuntu.
  --- 
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44~precise1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
  Tags:  precise running-unity
  Uname: Linux 3.8.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-30-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gsinai     2252 F.... pulseaudio
   /dev/snd/controlC0:  gsinai     2252 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'MID'/'HDA Intel MID at 0xf7e34000 irq 48'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 21
     Simple ctrls  : 3
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 49'
     Mixer name	: 'Realtek ALC1150'
     Components	: 'HDA:10ec0900,10438560,00100001'
     Controls      : 52
     Simple ctrls  : 22
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=d942ae6d-9bcc-4702-a377-a6e0720fbb6b
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: ASUS All Series
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic root=UUID=a203f6cf-3071-4f5e-8c54-21eb90c8304a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.8.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1405
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: SABERTOOTH Z87
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1405:bd08/19/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTHZ87:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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