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Message #14178
[Bug 1222002] Re: USB 3.0 Disconnects on Ubuntu 12.04 LTS
apport-collect 1222002
Crashed:
apport-collect 1222002
No packages found matching linux.
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/apport/report.py", line 719, in add_hooks_info
symb['add_info'](self, ui)
File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
if '~cloud' in packaging.get_version(package) and \
File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
raise ValueError('package does not exist')
ValueError: package does not exist
Hope the rest of the report was useful.
I can reproduce the USB 3 problem any time, please tell me how I can
help.
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https://bugs.launchpad.net/bugs/1222002
Title:
USB 3.0 Disconnects on Ubuntu 12.04 LTS
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
After a clean install and upgdate of Ubuntu 12.04 LTS I can not use my
USB 3.0 ports to restore files from my backup disk.
uname -a
Linux csipetke 3.8.0-30-generic #44~precise1-Ubuntu SMP Fri Aug 23 18:32:41 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
The errors I get from command line:
cp: reading `gsinai/.recently-used.xbel.82Z5BV': Input/output error
cp: failed to extend `/dev/null': Input/output error
dmesg:
[ 2050.726287] Buffer I/O error on device dm-0, logical block 296747919
[ 2050.726290] lost page write due to I/O error on dm-0
syslog:
Sep 7 10:55:59 csipetke kernel: [ 650.040129] usb 3-12: reset high-speed USB device number 4 using xhci_hcd
Sep 7 10:55:59 csipetke kernel: [ 650.062917] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8807f2534600
Sep 7 11:19:24 csipetke kernel: [ 2050.726287] Buffer I/O error on device dm-0, logical block 296747919
Sep 7 11:19:24 csipetke kernel: [ 2050.726290] lost page write due to I/O error on dm-0
The problem is 100% reproducable, please tell me if you need more
information.
The same disk works fine with my laptop running the same version of Ubuntu.
---
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
Package: linux-image-3.8.0-30-generic 3.8.0-30.44~precise1
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
Tags: precise running-unity
Uname: Linux 3.8.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-30-generic.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gsinai 2252 F.... pulseaudio
/dev/snd/controlC0: gsinai 2252 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xf7e34000 irq 48'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 49'
Mixer name : 'Realtek ALC1150'
Components : 'HDA:10ec0900,10438560,00100001'
Controls : 52
Simple ctrls : 22
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=d942ae6d-9bcc-4702-a377-a6e0720fbb6b
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: ASUS All Series
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-30-generic root=UUID=a203f6cf-3071-4f5e-8c54-21eb90c8304a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
RelatedPackageVersions:
linux-restricted-modules-3.8.0-30-generic N/A
linux-backports-modules-3.8.0-30-generic N/A
linux-firmware 1.79.6
RfKill:
Tags: precise running-unity
Uname: Linux 3.8.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 08/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1405
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: SABERTOOTH Z87
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1405:bd08/19/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTHZ87:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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