← Back to team overview

kernel-packages team mailing list archive

[Bug 1508978] Re: Logitech Unifying Device not detected

 

Niklas Holm, thank you for reporting this and helping make Ubuntu
better.

As per https://www.asus.com/Motherboards/H87IPLUS/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (2003).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-2003

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508978/+attachment/4502464/+files/lspci-vnvn.log

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1508978

Title:
  Logitech Unifying Device not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  So,

  My wireless Logitech keyboard with unified receiver is not working
  (again!) after installing the Vivid LTS Enablement Stack on Trusty,
  thus stepping up from kernel 3.13.0-65-generic to 3.19.0-31-generic.

  I got stuck at the LUKS-prompt, so I rebooted in text-mode (it works
  fine in the GRUB menu); when I  removed the USB receiver and reinsert
  it, I get this output:

  [     89.250799] usb 1-10: new full-speed USB device number 3 using xhci_hcd
  [     89.380936] usb 1-10: New USB device found, idVendor=046d, idProduct=c52b
  [     89.380957] usb 1-10: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  [     89.380978] usb 1-10: Product: USB Receiver
  [     89.380990] usb 1-10: Manufacturer: Logitech
  [     89.385703] logitech-djreciever 0003:046D:C52B.0007: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Reciever] on usb-0000:00:14.0-10/input2

  And nothing. Keyboard doesn't work.

  After rebooting to 3.13, this is what I can see in dmesg:

  [    1.464976] usb 3-10: new full-speed USB device number 2 using xhci_hcd
  [    1.483387] usb 3-10: New USB device found, idVendor=046d, idProduct=c52b
  [    1.483389] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  [    1.483390] usb 3-10: Product: USB Receiver
  [    1.483391] usb 3-10: Manufacturer: Logitech
  [    1.486128] hidraw: raw HID events driver (C) Jiri Kosina
  [    1.490361] usbcore: registered new interface driver usbhid
  [    1.490362] usbhid: USB HID core driver
  [    1.492216] logitech-djreceiver 0003:046D:C52B.0003: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-10/input2
  [    4.966283] input: Logitech Unifying Device. Wireless PID:4024 as /devices/pci0000:00/0000:00:14.0/usb3/3-10/3-10:1.2/0003:046D:C52B.0003/input/input5
  [    4.966621] logitech-djdevice 0003:046D:C52B.0004: input,hidraw1: USB HID v1.11 Keyboard [Logitech Unifying Device. Wireless PID:4024] on usb-0000:00:14.0-10:1

  It seems to me that the Logitech driver does not detect the unifying
  device or the keyboard correctly in 3.19, as it does in 3.13.

  This is not the first time this happens, there's a patch that has been
  applied and reverted several times, now it seems someone messed up
  AGAIN somewhere between 3.13 and 3.19.

  Related bug report:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1194649

  First patch: https://github.com/torvalds/linux/commit/596264082f10dd4a567c43d4526b2f54ac5520bc
  First revert: https://github.com/torvalds/linux/commit/8af6c08830b1ae114d1a8b548b1f8b056e068887
  Second revert: https://github.com/torvalds/linux/commit/c63e0e370028d7e4033bd40165f18499872b5183
  --- 
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  niklas     2780 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=20a2a0dd-ccfd-40ce-9d5d-7ee0b334f6a9
  InstallationDate: Installed on 2014-08-08 (440 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: ASUS All Series
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=sv_SE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-66-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash nomdmonddf nomdmonisw vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-66-generic N/A
   linux-backports-modules-3.13.0-66-generic  N/A
   linux-firmware                             1.127.15
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/13/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2001
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H87I-PLUS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2001:bd06/13/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508978/+subscriptions


References