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[Bug 1509119] Re: Dell Venue pro 11 7140 card reader not working.

 

Simon James Greer, thank you for reporting this and helping make Ubuntu
better.

Could you please test the latest upstream kernel available from the very
top line at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the daily folder)? Install instructions are available
at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Description changed:

  128gb card not seen in Ubuntu 15.10.
  
  Have rebooted system with card fitted and does not appear, have removed
  and refitted card while in desktop. Card reader was usable in 14.04.3
- LTS:
- 
- lspci output:
- 
- 00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
- 00:02.0 VGA compatible controller: Intel Corporation Broadwell-U Integrated Graphics (rev 09)
- 00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
- 00:04.0 Signal processing controller: Intel Corporation Broadwell-U Camarillo Device (rev 09)
- 00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03)
- 00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
- 00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 (rev e3)
- 00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 (rev e3)
- 00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
- 00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03)
- 00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
- 01:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
- 02:00.0 SD Host controller: O2 Micro, Inc. Device 8621 (rev 01)
+ LTS.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ceuotc     1567 F.... pulseaudio
-  /dev/snd/controlC1:  ceuotc     1567 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ceuotc     1567 F.... pulseaudio
+  /dev/snd/controlC1:  ceuotc     1567 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 22 23:23:25 2015
  HibernationDevice: RESUME=UUID=72ba1a88-85dd-44eb-a125-23f0fbb6b49c
  InstallationDate: Installed on 2015-10-22 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Venue 11 Pro 7140
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=6a06fb00-5591-4589-9f7e-2ebbd6ba9be6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-16-generic N/A
-  linux-backports-modules-4.2.0-16-generic  N/A
-  linux-firmware                            1.149
+  linux-restricted-modules-4.2.0-16-generic N/A
+  linux-backports-modules-4.2.0-16-generic  N/A
+  linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/11/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0HM7YW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/11/2015:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn0HM7YW:rvrA00:cvnDellInc.:ct8:cvr:
  dmi.product.name: Venue 11 Pro 7140
  dmi.sys.vendor: Dell Inc.

** Tags added: latest-bios-a08 regression-release

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1509119

Title:
  Dell Venue pro 11 7140 card reader not working.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  128gb card not seen in Ubuntu 15.10.

  Have rebooted system with card fitted and does not appear, have
  removed and refitted card while in desktop. Card reader was usable in
  14.04.3 LTS.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ceuotc     1567 F.... pulseaudio
   /dev/snd/controlC1:  ceuotc     1567 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 22 23:23:25 2015
  HibernationDevice: RESUME=UUID=72ba1a88-85dd-44eb-a125-23f0fbb6b49c
  InstallationDate: Installed on 2015-10-22 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Venue 11 Pro 7140
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=6a06fb00-5591-4589-9f7e-2ebbd6ba9be6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/11/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0HM7YW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/11/2015:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn0HM7YW:rvrA00:cvnDellInc.:ct8:cvr:
  dmi.product.name: Venue 11 Pro 7140
  dmi.sys.vendor: Dell Inc.

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