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[Bug 1509478] Re: Aspire-ES1-311 touchpad

 

Jamal, as per http://us.acer.com/ac/en/US/content/drivers an update to
your computer's buggy and outdated BIOS is available (1.11). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.11

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1509478

Title:
  Aspire-ES1-311 touchpad

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  1. Aspire e 13 -es1-311-c7hp
  2. precision touchpad
  3. from beginning
  ' Touchpad' did not work after installation of Ubuntu.

  
  	Ubuntu 14.04.3 LTS
  --- 
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jamal      1830 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=8a61215f-060e-4df8-889e-08ec6fb100de
  InstallationDate: Installed on 2015-10-22 (1 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Acer Aspire ES1-311
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=eea95a95-da9f-4a67-b1f8-45e613f3847e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-31-generic N/A
   linux-backports-modules-3.19.0-31-generic  N/A
   linux-firmware                             1.127.15
  Tags:  trusty
  Uname: Linux 3.19.0-31-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/13/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.07
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.07
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd08/13/2014:svnAcer:pnAspireES1-311:pvrV1.07:rvnAcer:rnAspireES1-311:rvrV1.07:cvnAcer:ct10:cvrV1.07:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer
  --- 
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jamal      1830 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=8a61215f-060e-4df8-889e-08ec6fb100de
  InstallationDate: Installed on 2015-10-22 (1 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Acer Aspire ES1-311
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=eea95a95-da9f-4a67-b1f8-45e613f3847e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-31-generic N/A
   linux-backports-modules-3.19.0-31-generic  N/A
   linux-firmware                             1.127.15
  Tags:  trusty
  Uname: Linux 3.19.0-31-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/13/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.07
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.07
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd08/13/2014:svnAcer:pnAspireES1-311:pvrV1.07:rvnAcer:rnAspireES1-311:rvrV1.07:cvnAcer:ct10:cvrV1.07:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer

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