kernel-packages team mailing list archive

[Christian Wansart <1509723@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

I am running Ubuntu 15.10 and my notebook freezes occasionally. I had
the same issue with Ubuntu 15.04, but I thought that 15.10 might change
it. I am running Ubuntu on an Acer Aspire ES1-311 (P1D5).

I have no clue what causes this, my system just freezes and I can't do
anything anymore. ctrl+alt+f1 doesn't work as well as alt+print+REISUB
doesn't work either. It's just frozen. I have to power down manually.

Last time I was programming only with a gnome-terminal and atom (editor)
opened. I checked some log files but I couldn't find anything
suspicious.

Any ideas?

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  christian   1490 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Oct 24 23:38:29 2015
HibernationDevice: RESUME=UUID=e81f37fd-8750-4e88-876e-7118ed4fa77e
InstallationDate: Installed on 2015-10-24 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd 
 Bus 001 Device 005: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
 Bus 001 Device 002: ID 0461:4d2f Primax Electronics, Ltd 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire ES1-311
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=a0b570c6-9883-4099-9505-440eeb0d3551 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-16-generic N/A
 linux-backports-modules-4.2.0-16-generic  N/A
 linux-firmware                            1.149
SourcePackage: linux
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Aspire ES1-311
dmi.board.vendor: Acer
dmi.board.version: V1.10
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.10
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd10/24/2014:svnAcer:pnAspireES1-311:pvrV1.10:rvnAcer:rnAspireES1-311:rvrV1.10:cvnAcer:ct10:cvrV1.10:
dmi.product.name: Aspire ES1-311
dmi.product.version: V1.10
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1509723

Title:
  Ubuntu freezes occasionally

Status in linux package in Ubuntu:
  New

Bug description:
  I am running Ubuntu 15.10 and my notebook freezes occasionally. I had
  the same issue with Ubuntu 15.04, but I thought that 15.10 might
  change it. I am running Ubuntu on an Acer Aspire ES1-311 (P1D5).

  I have no clue what causes this, my system just freezes and I can't do
  anything anymore. ctrl+alt+f1 doesn't work as well as alt+print+REISUB
  doesn't work either. It's just frozen. I have to power down manually.

  Last time I was programming only with a gnome-terminal and atom
  (editor) opened. I checked some log files but I couldn't find anything
  suspicious.

  Any ideas?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christian   1490 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Oct 24 23:38:29 2015
  HibernationDevice: RESUME=UUID=e81f37fd-8750-4e88-876e-7118ed4fa77e
  InstallationDate: Installed on 2015-10-24 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd 
   Bus 001 Device 005: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
   Bus 001 Device 002: ID 0461:4d2f Primax Electronics, Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire ES1-311
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=a0b570c6-9883-4099-9505-440eeb0d3551 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.10
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.10
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd10/24/2014:svnAcer:pnAspireES1-311:pvrV1.10:rvnAcer:rnAspireES1-311:rvrV1.10:cvnAcer:ct10:cvrV1.10:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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