kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Christian Wansart, thank you for reporting this and helping make Ubuntu
better.

As per http://us.acer.com/ac/en/US/content/drivers an update to your
computer's buggy and outdated BIOS is available (1.11). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.1

** Tags removed: bios-outdated-1.1
** Tags added: bios-outdated-1.11

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1509723

Title:
  Ubuntu freezes occasionally

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 15.10 and my notebook freezes occasionally. I had
  the same issue with Ubuntu 15.04, but I thought that 15.10 might
  change it. I am running Ubuntu on an Acer Aspire ES1-311 (P1D5).

  I have no clue what causes this, my system just freezes and I can't do
  anything anymore. ctrl+alt+f1 doesn't work as well as alt+print+REISUB
  doesn't work either. It's just frozen. I have to power down manually.

  Last time I was programming only with a gnome-terminal and atom
  (editor) opened. I checked some log files but I couldn't find anything
  suspicious.

  Any ideas?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christian   1490 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Oct 24 23:38:29 2015
  HibernationDevice: RESUME=UUID=e81f37fd-8750-4e88-876e-7118ed4fa77e
  InstallationDate: Installed on 2015-10-24 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd 
   Bus 001 Device 005: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
   Bus 001 Device 002: ID 0461:4d2f Primax Electronics, Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire ES1-311
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=a0b570c6-9883-4099-9505-440eeb0d3551 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.10
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.10
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd10/24/2014:svnAcer:pnAspireES1-311:pvrV1.10:rvnAcer:rnAspireES1-311:rvrV1.10:cvnAcer:ct10:cvrV1.10:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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