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[Bug 1224017] Re: package linux-image-3.5.0-40-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1

 

https://help.ubuntu.com/community/PAE procedure provides the workaround
for processors like this which support PAE but don't include the pae
flag in /proc/cpuinfo

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https://bugs.launchpad.net/bugs/1224017

Title:
  package linux-image-3.5.0-40-generic (not installed) failed to
  install/upgrade: ErrorMessage: subprocess new pre-installation script
  returned error exit status 1

Status in “linux” package in Ubuntu:
  Invalid

Bug description:
  Appeared during upgrade from Ubuntu 12.04 to 12.10

  ProblemType: Package
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-40-generic (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
  Uname: Linux 3.2.0-52-generic i686
  ApportVersion: 2.6.1-0ubuntu12
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nigel      1534 F.... pulseaudio
  Date: Wed Sep 11 18:18:21 2013
  DuplicateSignature: package:linux-image-3.5.0-40-generic:(not installed):ErrorMessage: subprocess new pre-installation script returned error exit status 1
  ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=4250ae03-6728-4acb-8946-e657b3d272cd
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Inspiron 8600
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: root=UUID=3b2f26b3-1a2d-417f-818e-adc324fb8a00 ro quiet splash
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/nigel not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.5.0-40-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to quantal on 2013-09-11 (0 days ago)
  WpaSupplicantLog:
   
  dmi.bios.date: 08/30/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A10
  dmi.board.name: 0P3490
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA10:bd08/30/2004:svnDellComputerCorporation:pnInspiron8600:pvr:rvnDellComputerCorporation:rn0P3490:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Inspiron 8600
  dmi.sys.vendor: Dell Computer Corporation

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References