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Message #143550
[Bug 1512016] Re: package linux-image-3.19.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
** Description changed:
- My notebook doesn't have pae, if that helps. I set the pae flag (pae forced) at last upgrade to 15.04.
- I upgraded to 15.05 about a month ago. Started to get this error since that upgrade but simply close the error screen and have been able to continue.
+ My notebook doesn't have pae, if that helps. I set the pae flag (pae forced) at last upgrade to 15.04.
+ I upgraded to 15.04 about a month ago. Started to get this error since that upgrade but simply close the error screen and have been able to continue.
Upgrade to 15.10 gets stopped with this error. I can't upgrade to 15.10.
ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-31-generic (not installed)
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic i686
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: i386
Date: Sat Oct 31 17:32:50 2015
DuplicateSignature: package:linux-image-3.19.0-31-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2013-10-28 (733 days ago)
InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
Lsusb:
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 002 Device 002: ID 04b3:310b IBM Corp. Red Wheel Mouse
- Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 002 Device 002: ID 04b3:310b IBM Corp. Red Wheel Mouse
+ Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=c7609897-f9ae-4f9c-a8b9-265feab068c2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- dpkg 1.17.25ubuntu1
- apt 1.0.9.7ubuntu4.2
+ dpkg 1.17.25ubuntu1
+ apt 1.0.9.7ubuntu4.2
SourcePackage: linux
Title: package linux-image-3.19.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to vivid on 2015-06-16 (137 days ago)
dmi.bios.date: 06/29/2004
dmi.bios.vendor: Phoenix
dmi.bios.version: 53.01.01
dmi.board.name: Gateway M320 and 4500 Series
dmi.board.vendor: Gateway
dmi.chassis.type: 10
dmi.chassis.vendor: Gateway
dmi.chassis.version: Rev 1.0
dmi.modalias: dmi:bvnPhoenix:bvr53.01.01:bd06/29/2004:svnGateway:pnGatewayM320and4500Series:pvr53.01.01:rvnGateway:rnGatewayM320and4500Series:rvrKBCK53.28.17:cvnGateway:ct10:cvrRev1.0:
dmi.product.name: Gateway M320 and 4500 Series
dmi.product.version: 53.01.01
dmi.sys.vendor: Gateway
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1512016
Title:
package linux-image-3.19.0-31-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in linux package in Ubuntu:
Confirmed
Bug description:
My notebook doesn't have pae, if that helps. I set the pae flag (pae forced) at last upgrade to 15.04.
I upgraded to 15.04 about a month ago. Started to get this error since that upgrade but simply close the error screen and have been able to continue.
Upgrade to 15.10 gets stopped with this error. I can't upgrade to
15.10.
ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-31-generic (not installed)
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic i686
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: i386
Date: Sat Oct 31 17:32:50 2015
DuplicateSignature: package:linux-image-3.19.0-31-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2013-10-28 (733 days ago)
InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 04b3:310b IBM Corp. Red Wheel Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=c7609897-f9ae-4f9c-a8b9-265feab068c2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
dpkg 1.17.25ubuntu1
apt 1.0.9.7ubuntu4.2
SourcePackage: linux
Title: package linux-image-3.19.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to vivid on 2015-06-16 (137 days ago)
dmi.bios.date: 06/29/2004
dmi.bios.vendor: Phoenix
dmi.bios.version: 53.01.01
dmi.board.name: Gateway M320 and 4500 Series
dmi.board.vendor: Gateway
dmi.chassis.type: 10
dmi.chassis.vendor: Gateway
dmi.chassis.version: Rev 1.0
dmi.modalias: dmi:bvnPhoenix:bvr53.01.01:bd06/29/2004:svnGateway:pnGatewayM320and4500Series:pvr53.01.01:rvnGateway:rnGatewayM320and4500Series:rvrKBCK53.28.17:cvnGateway:ct10:cvrRev1.0:
dmi.product.name: Gateway M320 and 4500 Series
dmi.product.version: 53.01.01
dmi.sys.vendor: Gateway
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References