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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1512016

Title:
  package linux-image-3.19.0-31-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  My notebook doesn't have pae, if that helps. I set the pae flag (pae forced) at last upgrade to 15.04.
  I upgraded to 15.04 about a month ago.  Started to get this error since that upgrade but simply close the error screen and have been able to continue.

  Upgrade to 15.10 gets stopped with this error. I can't upgrade to
  15.10.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-31-generic (not installed)
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic i686
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: i386
  Date: Sat Oct 31 17:32:50 2015
  DuplicateSignature: package:linux-image-3.19.0-31-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  InstallationDate: Installed on 2013-10-28 (733 days ago)
  InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 04b3:310b IBM Corp. Red Wheel Mouse
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=c7609897-f9ae-4f9c-a8b9-265feab068c2 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.17.25ubuntu1
   apt  1.0.9.7ubuntu4.2
  SourcePackage: linux
  Title: package linux-image-3.19.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to vivid on 2015-06-16 (137 days ago)
  dmi.bios.date: 06/29/2004
  dmi.bios.vendor: Phoenix
  dmi.bios.version: 53.01.01
  dmi.board.name: Gateway M320 and 4500 Series
  dmi.board.vendor: Gateway
  dmi.chassis.type: 10
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: Rev 1.0
  dmi.modalias: dmi:bvnPhoenix:bvr53.01.01:bd06/29/2004:svnGateway:pnGatewayM320and4500Series:pvr53.01.01:rvnGateway:rnGatewayM320and4500Series:rvrKBCK53.28.17:cvnGateway:ct10:cvrRev1.0:
  dmi.product.name: Gateway M320 and 4500 Series
  dmi.product.version: 53.01.01
  dmi.sys.vendor: Gateway

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