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[Bug 1224005] Re: Dell E6420 suspends on 13.04 but will not resume properly

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** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.11 latest-bios-a19 regression-release

** Description changed:

- What I expected to happen:
- After pressing the Sleep button on the keyboard to suspend, waiting two minutes and then pressing the power button to resume, I expected the laptop to return to the state I was in before I suspended.
+ What I expected to happen is after pressing the Sleep button on the
+ keyboard to suspend, waiting two minutes and then pressing the power
+ button to resume, I expected the laptop to return to the state I was in
+ before I suspended.
  
- What happened instead:
- When I attempt to resume my E6420 after suspending it, I can see the mouse pointer, but it appears that the resume never completes.  The screen stays blank although it appears to be attempting to refresh the screen occasionally.  The only way to continue work appears to be to force it to shut down by holding down the power button and then booting from scratch.
+ What happened instead is when I attempt to resume my E6420 after
+ suspending it, I can see the mouse pointer, but it appears that the
+ resume never completes.  The screen stays blank although it appears to
+ be attempting to refresh the screen occasionally.  The only way to
+ continue work appears to be to force it to shut down by holding down the
+ power button and then booting from scratch.
  
  Rebooting using the reboot command works flawlessly.
  
- I am running the latest bios (A19) and just updated all software using
- the Software Updater.
- 
- The output from lsb_release -rd is:
- 
- Description:	Ubuntu 13.04
- Release:	13.04
- 
- I went through the DebuggingKernelSuspend procedure:
- 
- Output from /proc/acpi/wakeup:
- 
+ I went through the DebuggingKernelSuspend procedure and output from /proc/acpi/wakeup:
  Device  S-state   Status   Sysfs node
  HDEF      S4    *disabled  pci:0000:00:1b.0
  GLAN      S4    *enabled   pci:0000:00:19.0
  RP01      S4    *disabled  pci:0000:00:1c.0
  PXSX      S4    *disabled
  RP02      S4    *disabled  pci:0000:00:1c.1
  PXSX      S4    *disabled  pci:0000:03:00.0
  RP04      S4    *disabled  pci:0000:00:1c.3
  PXSX      S4    *disabled
  RP05      S4    *disabled
  PXSX      S4    *disabled
  RP06      S4    *disabled  pci:0000:00:1c.5
  PXSX      S4    *disabled  pci:0000:0b:00.0
  RP07      S4    *disabled
  PXSX      S4    *disabled
  RP08      S4    *disabled
  PXSX      S4    *disabled
  PEG0      S4    *disabled  pci:0000:00:01.0
  PEGP      S4    *disabled
  PEG1      S4    *disabled
  PEG2      S4    *disabled
  PEG3      S4    *disabled
  RP03      S4    *disabled  pci:0000:00:1c.2
  PXSX      S4    *disabled
  EHC2      S1    *enabled   pci:0000:00:1a.0
  EHCI      S1    *enabled   pci:0000:00:1d.0
  LID       S3    *disabled
  PBTN      S3    *disabled
  
- output from 'sudo sh -c "sync && echo 1 > /sys/power/pm_trace && pm-
- suspend"':
- 
+ output from 'sudo sh -c "sync && echo 1 > /sys/power/pm_trace && pm-suspend"':
  sh: 1: cannot create /sys/power/pm_trace: Directory nonexistent
- 
- contents of dmesg are attached.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC2:  holtja     1923 F.... pulseaudio
-  /dev/snd/controlC0:  holtja     1923 F.... pulseaudio
-  /dev/snd/controlC1:  holtja     1923 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  holtja     1923 F.... pulseaudio
+  /dev/snd/controlC0:  holtja     1923 F.... pulseaudio
+  /dev/snd/controlC1:  holtja     1923 F.... pulseaudio
  Date: Wed Sep 11 09:06:21 2013
  HibernationDevice: RESUME=UUID=06a66bc0-10fa-4001-b3dd-29eb2a8af0a8
  InstallationDate: Installed on 2013-06-11 (92 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Latitude E6420
  MarkForUpload: True
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=f15335b8-25c5-4ab4-9d4f-d788b4989a97 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-30-generic N/A
-  linux-backports-modules-3.8.0-30-generic  N/A
-  linux-firmware                            1.106
+  linux-restricted-modules-3.8.0-30-generic N/A
+  linux-backports-modules-3.8.0-30-generic  N/A
+  linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A19
  dmi.board.asset.tag: PC021025
  dmi.board.name: 032T9K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: PC021025
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA19:bd06/24/2013:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn032T9K:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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https://bugs.launchpad.net/bugs/1224005

Title:
  Dell E6420 suspends on 13.04 but will not resume properly

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  What I expected to happen is after pressing the Sleep button on the
  keyboard to suspend, waiting two minutes and then pressing the power
  button to resume, I expected the laptop to return to the state I was
  in before I suspended.

  What happened instead is when I attempt to resume my E6420 after
  suspending it, I can see the mouse pointer, but it appears that the
  resume never completes.  The screen stays blank although it appears to
  be attempting to refresh the screen occasionally.  The only way to
  continue work appears to be to force it to shut down by holding down
  the power button and then booting from scratch.

  Rebooting using the reboot command works flawlessly.

  I went through the DebuggingKernelSuspend procedure and output from /proc/acpi/wakeup:
  Device  S-state   Status   Sysfs node
  HDEF      S4    *disabled  pci:0000:00:1b.0
  GLAN      S4    *enabled   pci:0000:00:19.0
  RP01      S4    *disabled  pci:0000:00:1c.0
  PXSX      S4    *disabled
  RP02      S4    *disabled  pci:0000:00:1c.1
  PXSX      S4    *disabled  pci:0000:03:00.0
  RP04      S4    *disabled  pci:0000:00:1c.3
  PXSX      S4    *disabled
  RP05      S4    *disabled
  PXSX      S4    *disabled
  RP06      S4    *disabled  pci:0000:00:1c.5
  PXSX      S4    *disabled  pci:0000:0b:00.0
  RP07      S4    *disabled
  PXSX      S4    *disabled
  RP08      S4    *disabled
  PXSX      S4    *disabled
  PEG0      S4    *disabled  pci:0000:00:01.0
  PEGP      S4    *disabled
  PEG1      S4    *disabled
  PEG2      S4    *disabled
  PEG3      S4    *disabled
  RP03      S4    *disabled  pci:0000:00:1c.2
  PXSX      S4    *disabled
  EHC2      S1    *enabled   pci:0000:00:1a.0
  EHCI      S1    *enabled   pci:0000:00:1d.0
  LID       S3    *disabled
  PBTN      S3    *disabled

  output from 'sudo sh -c "sync && echo 1 > /sys/power/pm_trace && pm-suspend"':
  sh: 1: cannot create /sys/power/pm_trace: Directory nonexistent

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  holtja     1923 F.... pulseaudio
   /dev/snd/controlC0:  holtja     1923 F.... pulseaudio
   /dev/snd/controlC1:  holtja     1923 F.... pulseaudio
  Date: Wed Sep 11 09:06:21 2013
  HibernationDevice: RESUME=UUID=06a66bc0-10fa-4001-b3dd-29eb2a8af0a8
  InstallationDate: Installed on 2013-06-11 (92 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Latitude E6420
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=f15335b8-25c5-4ab4-9d4f-d788b4989a97 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A19
  dmi.board.asset.tag: PC021025
  dmi.board.name: 032T9K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: PC021025
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA19:bd06/24/2013:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn032T9K:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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