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Message #144674
[Bug 1514587] Re: [Dell Inc. Dell Precision M3800] suspend/resume failure
Joachim Van der Auwera, as per http://www.dell.com/support/home/us/en/19
/product-support/product/precision-m3800-workstation/drivers an update
to your computer's buggy and outdated BIOS is available (A10). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it address the issue?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-a10
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1514587
Title:
[Dell Inc. Dell Precision M3800] suspend/resume failure
Status in linux package in Ubuntu:
Incomplete
Bug description:
Suspen/Resume is no longer working.
This started a week or two before the release of 15.10 en continues today (with 15.10 installed as soon as it was available).
The system seems to suspend correctly, but does not resume, niether by
opening the lid or pressing the power button. I first need to keep de
power button depressed for several seconds for the system to
completely shut down before the system can be restarted.
ProblemType: KernelOops
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-17-generic 4.2.0-17.21
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: joachim 3653 F.... pulseaudio
/dev/snd/controlC1: joachim 3653 F.... pulseaudio
Date: Tue Jul 16 12:09:31 2024
DuplicateSignature: suspend/resume:Dell Inc. Dell Precision M3800:A06
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=54174578-7c59-4daf-b39c-279689459ece
InstallationDate: Installed on 2014-10-28 (377 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Dell Precision M3800
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=cf142bff-2edf-421a-b5c9-d3c7af67a34a ro quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.2.0-17-generic N/A
linux-backports-modules-4.2.0-17-generic N/A
linux-firmware 1.149.1
SourcePackage: linux
Title: [Dell Inc. Dell Precision M3800] suspend/resume failure
UpgradeStatus: Upgraded to wily on 2015-10-22 (18 days ago)
UserGroups:
dmi.bios.date: 07/16/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnDellPrecisionM3800:pvrA06:rvnDellInc.:rnDellPrecisionM3800:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.
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References