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[Bug 1514587] [NEW] [Dell Inc. Dell Precision M3800] suspend/resume failure

 

Public bug reported:

Suspen/Resume is no longer working.
This started a week or two before the release of 15.10 en continues today (with 15.10 installed as soon as it was available).

The system seems to suspend correctly, but does not resume, niether by
opening the lid or pressing the power button. I first need to keep de
power button depressed for several seconds for the system to completely
shut down before the system can be restarted.

ProblemType: KernelOops
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-17-generic 4.2.0-17.21
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  joachim    3653 F.... pulseaudio
 /dev/snd/controlC1:  joachim    3653 F.... pulseaudio
Date: Tue Jul 16 12:09:31 2024
DuplicateSignature: suspend/resume:Dell Inc. Dell Precision M3800:A06
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=54174578-7c59-4daf-b39c-279689459ece
InstallationDate: Installed on 2014-10-28 (377 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Dell Precision M3800
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=cf142bff-2edf-421a-b5c9-d3c7af67a34a ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-17-generic N/A
 linux-backports-modules-4.2.0-17-generic  N/A
 linux-firmware                            1.149.1
SourcePackage: linux
Title: [Dell Inc. Dell Precision M3800] suspend/resume failure
UpgradeStatus: Upgraded to wily on 2015-10-22 (18 days ago)
UserGroups:
 
dmi.bios.date: 07/16/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnDellPrecisionM3800:pvrA06:rvnDellInc.:rnDellPrecisionM3800:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops need-duplicate-check resume suspend wily

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https://bugs.launchpad.net/bugs/1514587

Title:
  [Dell Inc. Dell Precision M3800] suspend/resume failure

Status in linux package in Ubuntu:
  New

Bug description:
  Suspen/Resume is no longer working.
  This started a week or two before the release of 15.10 en continues today (with 15.10 installed as soon as it was available).

  The system seems to suspend correctly, but does not resume, niether by
  opening the lid or pressing the power button. I first need to keep de
  power button depressed for several seconds for the system to
  completely shut down before the system can be restarted.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-17-generic 4.2.0-17.21
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Uname: Linux 4.2.0-17-generic x86_64
  Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  joachim    3653 F.... pulseaudio
   /dev/snd/controlC1:  joachim    3653 F.... pulseaudio
  Date: Tue Jul 16 12:09:31 2024
  DuplicateSignature: suspend/resume:Dell Inc. Dell Precision M3800:A06
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=54174578-7c59-4daf-b39c-279689459ece
  InstallationDate: Installed on 2014-10-28 (377 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Dell Precision M3800
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=cf142bff-2edf-421a-b5c9-d3c7af67a34a ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-17-generic N/A
   linux-backports-modules-4.2.0-17-generic  N/A
   linux-firmware                            1.149.1
  SourcePackage: linux
  Title: [Dell Inc. Dell Precision M3800] suspend/resume failure
  UpgradeStatus: Upgraded to wily on 2015-10-22 (18 days ago)
  UserGroups:
   
  dmi.bios.date: 07/16/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: Dell Precision M3800
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnDellPrecisionM3800:pvrA06:rvnDellInc.:rnDellPrecisionM3800:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Dell Precision M3800
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

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