← Back to team overview

kernel-packages team mailing list archive

[Bug 1514587] Re: [Dell Inc. Dell Precision M3800] suspend/resume failure

 

Joachim Van der Auwera, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-a10
** Tags added: latest-bios-a10

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1514587

Title:
  [Dell Inc. Dell Precision M3800] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Suspen/Resume is no longer working.
  This started a week or two before the release of 15.10 en continues today (with 15.10 installed as soon as it was available).

  The system seems to suspend correctly, but does not resume, niether by
  opening the lid or pressing the power button. I first need to keep de
  power button depressed for several seconds for the system to
  completely shut down before the system can be restarted.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-17-generic 4.2.0-17.21
  ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
  Uname: Linux 4.2.0-17-generic x86_64
  Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  joachim    3653 F.... pulseaudio
   /dev/snd/controlC1:  joachim    3653 F.... pulseaudio
  Date: Tue Jul 16 12:09:31 2024
  DuplicateSignature: suspend/resume:Dell Inc. Dell Precision M3800:A06
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=54174578-7c59-4daf-b39c-279689459ece
  InstallationDate: Installed on 2014-10-28 (377 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Dell Precision M3800
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic.efi.signed root=UUID=cf142bff-2edf-421a-b5c9-d3c7af67a34a ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-17-generic N/A
   linux-backports-modules-4.2.0-17-generic  N/A
   linux-firmware                            1.149.1
  SourcePackage: linux
  Title: [Dell Inc. Dell Precision M3800] suspend/resume failure
  UpgradeStatus: Upgraded to wily on 2015-10-22 (18 days ago)
  UserGroups:
   
  dmi.bios.date: 07/16/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: Dell Precision M3800
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnDellPrecisionM3800:pvrA06:rvnDellInc.:rnDellPrecisionM3800:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Dell Precision M3800
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514587/+subscriptions


References