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Message #145618
[Bug 1255700] Re: [HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, as per
http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4138088&swLangOid=8&swEnvOid=4060
an update to your computer's buggy and outdated BIOS is available
(F.50). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it address the issue?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags removed: kernel-bug-exists-upstream-v3.13-rc3 latest-bios-f.22
** Tags added: bios-outdated-f.50 kernel-bug-exists-upstream-4.3
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1255700
Title:
[HP EliteBook 8740w] suspend/resume failure
Status in linux package in Ubuntu:
Incomplete
Bug description:
Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots.
This crash happened with the lid closed all the time and a separate keyboard connected.
This issue also happens with the lid open, but mostly I don't have a
separate keyboard connected. In that case it will only wake up by
pushing the power button. Lid opening doesn't trigger a wake, but I
guess I will have to file a separate bug report for that.
WORKAROUND: If I wait much longer (say a minute or longer) before
waking the system, resume works perfectly.
WORKAROUND: Press power button instead of suspend button.
ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: michiel 2740 F.... pulseaudio
/dev/snd/controlC0: michiel 2740 F.... pulseaudio
Date: Wed Nov 27 22:04:05 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
InstallationDate: Installed on 2013-10-27 (31 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.3
MachineType: Hewlett-Packard HP EliteBook 8740w
MarkForUpload: True
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 06/13/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CAD Ver. F.22
dmi.board.name: 1520
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 33.31
dmi.chassis.asset.tag: CNU1152Q9W
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8740w
dmi.sys.vendor: Hewlett-Packard
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