← Back to team overview

kernel-packages team mailing list archive

[Bug 1255700] [NEW] [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

 

Public bug reported:

This crash happened as follows:
System put in  suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds)
System goes on briefly (about 3 to 5 seconds) ,crashes and reboots.
This crash happened with the lid closed all the time and a seperate keyboard connected.

This issue also happens with the lid open, but mostly I don't have a
seperate keyboard connected. In that case it will only wake up by
pushing the power button. Lid opening doesn't trigger a wake, but I
guess I will have to file a seperate bug report for that.

If I wait much longer (say a minute or longer) before waking the system,
resume works perfectly.

I will try kernel 3.12.0-031200.201311031935 and see if I still can
reproduce this issue.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  michiel    2740 F.... pulseaudio
 /dev/snd/controlC0:  michiel    2740 F.... pulseaudio
Date: Wed Nov 27 22:04:05 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
InstallationDate: Installed on 2013-10-27 (31 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.3
MachineType: Hewlett-Packard HP EliteBook 8740w
MarkForUpload: True
PccardctlStatus:
 Socket 0:
   3.3V
  16-bit
  PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-13-generic N/A
 linux-backports-modules-3.11.0-13-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 06/13/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CAD Ver. F.22
dmi.board.name: 1520
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 33.31
dmi.chassis.asset.tag: CNU1152Q9W
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8740w
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume saucy suspend

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1255700

Title:
  [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  This crash happened as follows:
  System put in  suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds)
  System goes on briefly (about 3 to 5 seconds) ,crashes and reboots.
  This crash happened with the lid closed all the time and a seperate keyboard connected.

  This issue also happens with the lid open, but mostly I don't have a
  seperate keyboard connected. In that case it will only wake up by
  pushing the power button. Lid opening doesn't trigger a wake, but I
  guess I will have to file a seperate bug report for that.

  If I wait much longer (say a minute or longer) before waking the
  system, resume works perfectly.

  I will try kernel 3.12.0-031200.201311031935 and see if I still can
  reproduce this issue.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michiel    2740 F.... pulseaudio
   /dev/snd/controlC0:  michiel    2740 F.... pulseaudio
  Date: Wed Nov 27 22:04:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
  InstallationDate: Installed on 2013-10-27 (31 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8740w
  MarkForUpload: True
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/13/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.22
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.31
  dmi.chassis.asset.tag: CNU1152Q9W
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions


Follow ups

References