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[Bug 1255700] Re: [HP EliteBook 8740w] suspend/resume failure

 

Did a suspend resume test, with 15.10, kernel v4.3.
No external monitors connected.

Executed:
sudo sh -c "sync && echo 1 > /sys/power/pm_trace && pm-suspend"
several seconds after suspend (system is really suspended, blue suspend light is glowing), put it in resume with power button.
As before, other lights go on very shortly, system crashes (all lights off, sound of hdd shutting down not normally, same as long-pressing power button while system running), few seconds after that, system boots by itself, so not resumed.
Did same test with an extra udev rule so that resume with external mouse or keyboard works, same behaviour.

Added dmesg_crash.txt and cat /proc/acpi/wakeup output

** Attachment added: "dmesg_crash.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+attachment/4520974/+files/dmesg_crash.txt

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Title:
  [HP EliteBook 8740w] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots.
  This crash happened with the lid closed all the time and a separate keyboard connected.

  This issue also happens with the lid open, but mostly I don't have a
  separate keyboard connected. In that case it will only wake up by
  pushing the power button. Lid opening doesn't trigger a wake, but I
  guess I will have to file a separate bug report for that.

  WORKAROUND: If I wait much longer (say a minute or longer) before
  waking the system, resume works perfectly.

  WORKAROUND: Press power button instead of suspend button.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michiel    2740 F.... pulseaudio
   /dev/snd/controlC0:  michiel    2740 F.... pulseaudio
  Date: Wed Nov 27 22:04:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
  InstallationDate: Installed on 2013-10-27 (31 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8740w
  MarkForUpload: True
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 06/13/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.22
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.31
  dmi.chassis.asset.tag: CNU1152Q9W
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

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References