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[Bug 1509723] Re: [Acer Aspire ES1-311] Ubuntu freezes occasionally

 

I have an Aspire ES1-111 and facing the same issue. I use 14.04 LTS though with always the latest updates.
I also tried to track the problem without success. I couldn't reproduce it on will.
Nothing works when freeze occures, no crash dump, no logging, no SSH.
Maybe it could be in connection with the Broadcom wifi card, because I had crash when it lost signal once... or twice, and lately it had a crash when wanted to disconnect wifi network to switch to cable. But I also tried using the laptop with wifi turned off for a while and I had crash during that time as well. I have no clue, but it is very annoying.
If someone could remove the wifi card to test if it freeze again (that beast has proprietary drivers) but it can be done in a service point not to lose warranty, because the whole laptop must be opened... It seems like all the bay trail acers are affected.

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Title:
  [Acer Aspire ES1-311] Ubuntu freezes occasionally

Status in linux package in Ubuntu:
  Triaged

Bug description:
  I am running Ubuntu 15.10 and my notebook freezes occasionally. I had
  the same issue with Ubuntu 15.04, but I thought that 15.10 might
  change it. I am running Ubuntu on an Acer Aspire ES1-311 (P1D5).

  I have no clue what causes this, my system just freezes and I can't do
  anything anymore. ctrl+alt+f1 doesn't work as well as alt+print+REISUB
  doesn't work either. It's just frozen. I have to power down manually.

  Last time I was programming only with a gnome-terminal and atom
  (editor) opened. I checked some log files but I couldn't find anything
  suspicious.

  Any ideas?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christian   1490 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Oct 24 23:38:29 2015
  HibernationDevice: RESUME=UUID=e81f37fd-8750-4e88-876e-7118ed4fa77e
  InstallationDate: Installed on 2015-10-24 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd 
   Bus 001 Device 005: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
   Bus 001 Device 002: ID 0461:4d2f Primax Electronics, Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire ES1-311
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=a0b570c6-9883-4099-9505-440eeb0d3551 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.10
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.10
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd10/24/2014:svnAcer:pnAspireES1-311:pvrV1.10:rvnAcer:rnAspireES1-311:rvrV1.10:cvnAcer:ct10:cvrV1.10:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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