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[Bug 1519966] [NEW] bluetooth adapter can't be found

 

Public bug reported:

I'm using an Asus Zenbook UX301L. lsusb and lspci don't seem to find the BT adapter. If I do this -
sudo service bluetooth status
I get this -
bluetooth start/running, process 653

lsb_release -rd
gives
Description:	Ubuntu 14.04.3 LTS
Release:	14.04

apt-cache policy pkgname
gives
N: Unable to locate package pkgname

I expected blueman would allow me to turn bluetooth on.

What actually happened was that blueman allowed me to turn bluetooth
on but when I attempted to make it 'visible' blueman closed unexpectedly
and would not restart.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Nov 25 20:31:07 2015
InstallationDate: Installed on 2015-11-12 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-lts-vivid (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1519966

Title:
  bluetooth adapter can't be found

Status in linux-lts-vivid package in Ubuntu:
  New

Bug description:
  I'm using an Asus Zenbook UX301L. lsusb and lspci don't seem to find the BT adapter. If I do this -
  sudo service bluetooth status
  I get this -
  bluetooth start/running, process 653

  lsb_release -rd
  gives
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  apt-cache policy pkgname
  gives
  N: Unable to locate package pkgname

  I expected blueman would allow me to turn bluetooth on.

  What actually happened was that blueman allowed me to turn bluetooth
  on but when I attempted to make it 'visible' blueman closed unexpectedly
  and would not restart.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Nov 25 20:31:07 2015
  InstallationDate: Installed on 2015-11-12 (13 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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