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[Bug 1519966] Re: bluetooth adapter can't be found

 

stefan bahrens, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1519966

** Package changed: linux-lts-vivid (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1519966

Title:
  bluetooth adapter can't be found

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm using an Asus Zenbook UX301L. lsusb and lspci don't seem to find the BT adapter. If I do this -
  sudo service bluetooth status
  I get this -
  bluetooth start/running, process 653

  lsb_release -rd
  gives
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  apt-cache policy pkgname
  gives
  N: Unable to locate package pkgname

  I expected blueman would allow me to turn bluetooth on.

  What actually happened was that blueman allowed me to turn bluetooth
  on but when I attempted to make it 'visible' blueman closed unexpectedly
  and would not restart.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-33-generic 3.19.0-33.38~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed Nov 25 20:31:07 2015
  InstallationDate: Installed on 2015-11-12 (13 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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