kernel-packages team mailing list archive

["Janos G. Komaromi" <jankom@xxxxxxxxxxx>]

Christopher: I'm back and executed commands as per your instructions
(broke-up the && sections to make sure I don't confuse the computer and
myself).

Everything went well, I suppose, but there are two isuues I cannot
explain - see attached file also.

(1) a warning window popped uo saying I'm not using official ubuntu
kernel. This was a virgin installation and regularly updated. I did not
mess with kernel (not on this installation; I do compile my own kernel
for my FC3 original installation on a different partition, where both
the scanner and lexmark printer do work).

I copied the warning message to the attached file, top section. So how
come I'm not using an official kernel?

(2) see copy of terminal window output in attached file, below the xxxx
separator. Is this relevant to the bug?

Thank you and all others who read this and try with me to solve this
problem.

Janos


** Attachment added: "scanne_bug_log_Sep14_2013_jankom.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3820886/+files/scanne_bug_log_Sep14_2013_jankom.txt

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https://bugs.launchpad.net/bugs/1184165

Title:
  03f0:1205 Scanner does not work: Simple scan gives a device busy error

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is a virgin installation of 13.04.

  Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
  but got no answer.

  I have a parallel installation of 12.xx on the same computer, and
  scanner does work. So what is specific about 13.04?

  I have also an old FC-3 installation and the scanner works, using sane
  with xinetd. I notice that 13.04 does not use xinetd. So how is the
  scanner accessed? Whatever it is, it works on 12.xx and does not on
  13.04.

  In terminal mode:

  sane-find-scanner
     found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002

  scanimage -L
     [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
     [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy

  lsusb
     Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
     Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
     Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  Can you please help?

  Thanks,

  Janos

  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: i386
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-05-14 (123 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.8.13-030813-generic i686
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video

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