kernel-packages team mailing list archive

[Seaver Thorn <whitetigerswt@xxxxxxxxx>]

Public bug reported:

Hello,

Ever since 2 days ago, I cannot get the touchpad on my Toshiba Laptop to
work with Ubuntu. It works fine on Windows (dual booting.) It worked
before that, and i'm guessing an update messed something up. This
happened once before, but an update fixed the issue before I reported
it. I'm not sure what the deal is, but let me know if there's anything
else I can provide to help you fix the issue.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-19-generic 4.2.0-19.23
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  seaver     2039 F.... pulseaudio
 /dev/snd/controlC1:  seaver     2039 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Dec  1 23:21:06 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-11-03 (28 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: TOSHIBA Satellite L50-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=f06955e3-4b16-46c5-839b-eccf9692643a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-19-generic N/A
 linux-backports-modules-4.2.0-19-generic  N/A
 linux-firmware                            1.149.2
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd04/28/2014:svnTOSHIBA:pnSatelliteL50-A:pvrPSKLJU-00D004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L50-A
dmi.product.version: PSKLJU-00D004
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug wily

** Attachment added: "devices"
   https://bugs.launchpad.net/bugs/1521848/+attachment/4528386/+files/devices

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1521848

Title:
  Toshiba Satalite L50-A touchpad does not work after kernal update

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  Ever since 2 days ago, I cannot get the touchpad on my Toshiba Laptop
  to work with Ubuntu. It works fine on Windows (dual booting.) It
  worked before that, and i'm guessing an update messed something up.
  This happened once before, but an update fixed the issue before I
  reported it. I'm not sure what the deal is, but let me know if there's
  anything else I can provide to help you fix the issue.

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  seaver     2039 F.... pulseaudio
   /dev/snd/controlC1:  seaver     2039 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Dec  1 23:21:06 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-11-03 (28 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: TOSHIBA Satellite L50-A
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=f06955e3-4b16-46c5-839b-eccf9692643a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.80
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd04/28/2014:svnTOSHIBA:pnSatelliteL50-A:pvrPSKLJU-00D004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L50-A
  dmi.product.version: PSKLJU-00D004
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521848/+subscriptions