kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Seaver Thorn, thank you for reporting this and helping make Ubuntu
better.

Could you please test the latest upstream kernel available from the very
top line at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the daily folder)? Install instructions are available
at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.80

** Summary changed:

- Toshiba Satalite L50-A touchpad does not work after kernal update
+ Toshiba Satellite L50-AST2NX3 touchpad does not work after kernal update

** Tags added: regression-proposed

** Tags removed: regression-proposed
** Tags added: regression-update

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1521848

Title:
  Toshiba Satellite L50-AST2NX3 touchpad does not work after kernal
  update

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello,

  Ever since 2 days ago, I cannot get the touchpad on my Toshiba Laptop
  to work with Ubuntu. It works fine on Windows (dual booting.) It
  worked before that, and i'm guessing an update messed something up.
  This happened once before, but an update fixed the issue before I
  reported it. I'm not sure what the deal is, but let me know if there's
  anything else I can provide to help you fix the issue.

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-19-generic 4.2.0-19.23
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  seaver     2039 F.... pulseaudio
   /dev/snd/controlC1:  seaver     2039 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Dec  1 23:21:06 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-11-03 (28 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: TOSHIBA Satellite L50-A
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=f06955e3-4b16-46c5-839b-eccf9692643a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-19-generic N/A
   linux-backports-modules-4.2.0-19-generic  N/A
   linux-firmware                            1.149.2
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.80
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd04/28/2014:svnTOSHIBA:pnSatelliteL50-A:pvrPSKLJU-00D004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L50-A
  dmi.product.version: PSKLJU-00D004
  dmi.sys.vendor: TOSHIBA

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