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Message #150865
[Bug 1525270] [NEW] Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
Public bug reported:
A few minutes after booting my Samsung R580 laptop, the Wi-Fi
disconnects and it fails to reconnect until I restart the machine. This
happens with all the 64 bit versions of Ubuntu I tried, from 14.04 to
15.10. With the 32 bit versions, everything runs perfectly. No loss of
connection at all, even after 48 hours in a row.
Here is the output of iwconfig after loss of connexion:
eth7 no wireless extensions.
lo no wireless extensions.
wlan6 802.11bgn ESSID:"JeLisVosCourriels" Nickname:"rtl8192E"
Mode:Managed Frequency=2.417 GHz Access Point: Not-Associated
Bit Rate:19.5 Mb/s
Retry min limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality=10/100 Signal level=0 dBm Noise level=-100 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-19-generic 4.2.0-19.23
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gilbert 3115 F.... pulseaudio
/dev/snd/controlC0: gilbert 3115 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 11 09:27:18 2015
HibernationDevice: RESUME=UUID=e19f92d5-541f-412f-b5b0-7d97bfa1b7ec
InstallationDate: Installed on 2015-12-03 (7 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=f6b1d099-6ed1-4e82-823a-352535c7596c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2015-12-03 (7 days ago)
dmi.bios.date: 12/21/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 04JB.M014.20091221.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: R580
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04JB.M014.20091221.hkk:bd12/21/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: R580
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug wily
--
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https://bugs.launchpad.net/bugs/1525270
Title:
Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
Status in linux package in Ubuntu:
New
Bug description:
A few minutes after booting my Samsung R580 laptop, the Wi-Fi
disconnects and it fails to reconnect until I restart the machine.
This happens with all the 64 bit versions of Ubuntu I tried, from
14.04 to 15.10. With the 32 bit versions, everything runs perfectly.
No loss of connection at all, even after 48 hours in a row.
Here is the output of iwconfig after loss of connexion:
eth7 no wireless extensions.
lo no wireless extensions.
wlan6 802.11bgn ESSID:"JeLisVosCourriels" Nickname:"rtl8192E"
Mode:Managed Frequency=2.417 GHz Access Point: Not-Associated
Bit Rate:19.5 Mb/s
Retry min limit:7 RTS thr:off Fragment thr:off
Power Management:off
Link Quality=10/100 Signal level=0 dBm Noise level=-100 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-19-generic 4.2.0-19.23
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gilbert 3115 F.... pulseaudio
/dev/snd/controlC0: gilbert 3115 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 11 09:27:18 2015
HibernationDevice: RESUME=UUID=e19f92d5-541f-412f-b5b0-7d97bfa1b7ec
InstallationDate: Installed on 2015-12-03 (7 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=f6b1d099-6ed1-4e82-823a-352535c7596c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2015-12-03 (7 days ago)
dmi.bios.date: 12/21/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 04JB.M014.20091221.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: R580
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04JB.M014.20091221.hkk:bd12/21/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: R580
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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Follow ups
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[Bug 1525270] Re: 10ec:8192 WiFi Realtek 8192E disconnects after a while and fails to reconnect
From: Christopher M. Penalver, 2015-12-21
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[Bug 1525270] Re: 10ec:8192 WiFi Realtek 8192E disconnects after a while and fails to reconnect
From: Gilbert Dion, 2015-12-21
-
[Bug 1525270] Re: 10ec:8192 WiFi Realtek 8192E disconnects after a while and fails to reconnect
From: Gilbert Dion, 2015-12-21
-
[Bug 1525270] Re: Wi-Fi Realtek 8192E disconnects after a while and fails to reconnect
From: Christopher M. Penalver, 2015-12-18
-
[Bug 1525270] Re: Wi-Fi Realtek 8192E disconnects after a while and fails to reconnect
From: Christopher M. Penalver, 2015-12-18
-
[Bug 1525270] Re: Wi-Fi Realtek 8192E disconnects after a while and fails to reconnect
From: Christopher M. Penalver, 2015-12-18
-
[Bug 1525270] Re: Wi-Fi Realtek 8192E disconnects after a while and fails to reconnect
From: Gilbert Dion, 2015-12-18
-
[Bug 1525270] Re: Wi-Fi Realtek 8192E disconnects after a while and fails to reconnect
From: Gilbert Dion, 2015-12-17
-
[Bug 1525270] Re: Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
From: Christopher M. Penalver, 2015-12-17
-
[Bug 1525270] Re: Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
From: Christopher M. Penalver, 2015-12-16
-
[Bug 1525270] Re: Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
From: Gilbert Dion, 2015-12-15
-
[Bug 1525270] Re: Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
From: Joseph Salisbury, 2015-12-14
-
[Bug 1525270] Re: Wi-Di Realtek 8192E disconnects after a while and fails to reconnect
From: Alberto Salvia Novella, 2015-12-11
-
[Bug 1525270] Status changed to Confirmed
From: Brad Figg, 2015-12-11